Contact VooV Meeting

Contact VooV Meeting Support


Company Name:

About: – About VooV Meeting – Backed by the global network deployment, VooV Meeting
provides smooth, secure, and reliable cloud-based HD conferencing services that
enable you to start or join meetings with ease anytime, anywhere. It features
online document collaboration, join via WeChat Mini Programs, meeting management
and control, screen sharing and many more.


 
  2025-03-06

VooV Meeting Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: info@voovmeeting.com


Verified email ✔✔

E-Mail: info@voovmeeting.com

Website: 🌍 Visit VooV Meeting Website

Privacy Policy: https://voovmeeting.com/df/en/privacy-policy.html

Developer: Tencent Mobility Limited




Privacy & Terms:

https://meeting.tencent.com/df/en/service-agreement_voov.html






22 Most reported problems 😔💔

1.8 out of 5
Nicole Natalie Smuts
2022-08-29

Good day, There seems to be a problem with Voov Meeting. I am based in South Africa and have been using this site for over a year. All of a sudden it says my network is unstable. I have had my fibre people out and its not on my side. This is a major problem. Please can you assist me. Kind Regards, Nicole Smuts

Carmen
2022-01-02

I am unable to join Vov from either phone or laptop. It says 'network exception, try later’. I've been trying many times but still not solution. It was working well 3 weeks ago. Please help me.

Giulia Rossi
2021-09-26

I can't access my Voov Meeting on my laptop after I uploaded my software to windows 10 (Sept 25th, 2021), but both on my phone and my mum's laptop it works. What setting should I check? it only says "Network exception. please check your network setting" but my network is ok.

Khaing Zar Thin
2021-08-19

Same problem. Network exception. Retry again later (or) Identity Authentication failed in both laptop and mobile.

Xay
2021-06-13

Last month, I can use this app without any issues, but this week I faced the same issues at 3 times. I even can't log in as well as can't join any meetings with my colleagues and friends. It always shown Network exception and another one was identity authentication failed. So, it there any way to solve these issues. Thanks, Xay

Sk
2021-06-09

I have problem to connect to a Meeting. It says: "Network exception - try again later". I tried several times, but it does not work. Reinstall the app still the same.

Alessandro
2021-06-04

Dear Team, I have been using VooV meeting without any problems since January 2021. From today, June 4th 2021, I have problem to connect to a Meeting. It says: "Network exception - try again later". I tried several times, but it does not work. I update to a new version of the App, but it does not solve the problem. Network test is ok . Please let me know how to solve this problem. Thank-you very much A.

Sten
2021-05-18

I can't join the meeting both pc and phone. when I join always display as "network exception" but I test the network in setting is normal.

Les Millard
2021-04-27

I recorded a meeting and part way through the conversion process we had a hardware problem and we only had small part of the meeting recorded. I have the original files wenmtv etc How can I start the conversion process again?

Kim Jae Deug
2021-04-20

"When I try to join VooV Meeting, it says ‘network exception, try later’. I’ve been trying many times now but can’t. Please help how to solve this. This problem occurred since March's 3 before that I can use it regularly. I try to asked friends to login more 15 people, we faced the same problems. I'm from Laos." I have a same problem in Cambodia. Please, help me.

Beuy
2021-04-17

When I try to join VooV Meeting, it says ‘network exception, try later’. I’ve been trying many times now but can’t. Please help how to solve this. This problem occurred since March's 3 before that I can use it regularly. I try to asked friends to login more 15 people, we faced the same problems. I'm from Laos

Phonnapha Pay
2021-04-15

When I try to join Voov it says ‘network exception, try later’. I’ve been trying many times now but can’t. Please help how to solve this. I need to use this app to study.

SP
2021-04-13

When I try to join Voov on mobile and laptop both show ‘network exception, try later’. I’ve been trying many times now but can’t. And on wechat miniprogram I can not even login, it's always say “identity authentication failed”. Please help how to solve this

CK
2021-04-12

Recently I can’t login , it’s always said “identity authentication failed”.

MENG KHEANG SORN
2021-04-06

When I try to join a Voov meeting but it says ‘network exception, Retry later. I’ve been trying many times now but it didn't work. Please help me with how to solve this.

Suli
2021-04-05

When I try to join Voov it says ‘network exception, try later’. I’ve been trying many times now but can’t. Please help how to solve this

Thaisa
2021-03-29

Audio issues when I share my screen

TOUFIK BOUCHAKOUR
2021-03-25

437 030 603 Hi I tryed To join the above number meeting but can not go throu This my second time From yesterday Also i have disinstall and install voom meeting again but not à sign of join the meeting Can You solve me this broblem Please....

Jim Bolton
2021-02-03

When I try to join a meeting on the VooV ap for Mac, I get the error message "Network exception - try again later". I can connect OK through the VooV ap on my cell phone, but I would like to use the larger screen on my laptop. My laptop is a MacBook Pro and I am running MacOS Big Sur 11.2. I would appreciate a quick reply, as my meeting starts in 9 hours.

Compatibility usage is terrible

2022-09-07

by Jean Valjean In China

Force user sign up with mobile phone, and Chinese mainland have another junk app which user must switch after select +86 mobile number.
I have enough good meeting app for daily use.
Tencent is no longer a great company anymore.

This app from china and it tried to hack my Google images and hard driver

2022-09-14

by MichaelYuuu16

After installed this app, one day later my Google accountwas hacked,the app log in my Google account and transfer the files in the Google hard driver and the images

You cant finish a serious meeting with this

2022-09-21

by My True Daddy

Reconnecting.... most free ones are better than this one yet our custom insist to use this and spend most time in meeting how good this is.
And we can’t question any issue of this app......


Have a Problem with VooV Meeting? Report Issue




Why should I report an Issue with VooV Meeting?

  1. Pulling issues faced by users like you is a good way to draw attention of VooV Meeting to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VooV Meeting customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VooV Meeting.


Alternatives