Verizon Care Smart Reviews

VerizonCareSmart won’t let me set the time properly. If I am currently in the pm, it won’t let me set a new reminder for the am.

VerizonCareSmart could have been so much better, but as it is, it does very little. Once the watch is set up, you can basically send & receive text messages with the CareWatch, or track its location. We never were able to have it actually make a sound when a text message arrived (on 3 different iPhones), so that function was useless. And it occasionally would lock us out, forcing us to reinstall and do a new sign in. Also, the layout and navigation of VerizonCareSmart itself make for a lot of guesswork when trying to find a setting. It's not logical and not helpful.

Great idea but VerizonCareSmart doesn’t work right. I have 2 watches for my special needs kids. It doesn’t text right, the text box is completely missing until I reinstall VerizonCareSmart . It doesn’t make sounds to my phone unless it actually calls. The GPS isn’t accurate all the time, steps are only accurate 2 times a day. iPhone user. I’ve reported this sounds issue many times over several months now & I’ve had at least 6 updates to my phone , still doesn’t work with my phone & another contacts’ iPhone.

Everything updated I guess and knocked us completely out of the system. Won’t recognize my credentials after going through setting up account all over -again. This service has gotten worse over time, not better. The GizmoTracker was better, hands down. More dependable and accurate.
This service is trash. I’m beyond annoyed.
I don’t have room for these kind of errors. Nor does my parents -one with dementia.
Looking for something better today.

I purchased this watch to be able to contact my child and know of her whereabouts when she is not with me. Calls constantly are dropping. Messages I sometimes don’t receive until the next day after they were sent. The map and notifications are incredibly slow to load. It took the notifications four minutes to load recently. Not ideal for what it was intended for.

Cannot get past the “create account” button which blocks you from entering the info you need to…wait for it…create the account.

Okay folks... user instructions manual is not accurate nor adequate for ease of use. And, not many satisfied users out there, me included. Beware - technical support does NOT exist if you experience watch connection / contact issues, which you eventually will have because there is little to none setup instructions !
Two stars because the watch is a neat idea. 3 stars missing due to inadequate setup instructions.

After a recommendation from a friend, we purchased this watch for our 10 year old. Our main goal was to give our son some freedom to go around the neighborhood with friends- this watch allows us to keep in touch and track where he is. Our son loves using it and the simplicity keeps it user friendly. Using VerizonCareSmart on my phone, I can text, call or pull up his gps location. This has been a great purchase!

Took all of 10mins to get this set up and running. It’s simple enough that my Dad could actually figure this out himself, maybe better than me😊