Contact Verizon Care Smart Support
Company Name: Verizon Wireless
About: Verizon Care Smart is designed to help loved ones live safely and
independently. With this companion app, trusted contacts can communicate with
the watch user and view their most recent reported location.
Verizon Care Smart Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Verizon Wireless
Verified email ✔✔
E-Mail: CareSmart.Feedback@VerizonWireless.com
Website: 🌍 Visit Verizon Care Smart Website
Privacy Policy: https://www.verizon.com/about/privacy/care-smart-app
Developer: Verizon Consumer Group
3 Most reported problems 😔💔
Very few practical functions
by 24rut
This app could have been so much better, but as it is, it does very little. Once the watch is set up, you can basically send & receive text messages with the CareWatch, or track its location. We never were able to have it actually make a sound when a text message arrived (on 3 different iPhones), so that function was useless. And it occasionally would lock us out, forcing us to reinstall and do a new sign in. Also, the layout and navigation of the app itself make for a lot of guesswork when trying to find a setting. It's not logical and not helpful.
App stinks
by Smalltowngal1026
Great idea but the app doesn’t work right. I have 2 watches for my special needs kids. It doesn’t text right, the text box is completely missing until I reinstall the app. It doesn’t make sounds to my phone unless it actually calls. The GPS isn’t accurate all the time, steps are only accurate 2 times a day. iPhone user. I’ve reported this sounds issue many times over several months now & I’ve had at least 6 updates to my phone , still doesn’t work with my phone & another contacts’ iPhone.
Don’t bother. It’s not as useful or dependable as GizmoTracker was
by 884Fearless
Everything updated I guess and knocked us completely out of the system. Won’t recognize my credentials after going through setting up account all over -again. This service has gotten worse over time, not better. The GizmoTracker was better, hands down. More dependable and accurate.
This service is trash. I’m beyond annoyed.
I don’t have room for these kind of errors. Nor does my parents -one with dementia.
Looking for something better today.
Have a Problem with Verizon Care Smart? Report Issue
Why should I report an Issue with Verizon Care Smart?
- Pulling issues faced by users like you is a good way to draw attention of Verizon Care Smart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Verizon Care Smart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Verizon Care Smart.
