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Company Name: Bright Horizons CC LLC
About: Bright Horizons Family Solutions® is a leading provider of early education and preschools,
employer-sponsored child care, back-up care,
Headquarters: Watertown, Massachusetts, United States.
Back Up Care Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bright Horizons CC LLC
Verified email ✔✔
E-Mail: feedback@brighthorizons.com
Website: 🌍 Visit Back-Up Care Website
Privacy Policy: https://www.brighthorizons.com/privacy
Developer: Bright Horizons Family Solutions, Inc.
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Get Pricing Info for Bright Horizons Family SolutionsContact Bright Horizons Family Solutions! Or Contact Support
Need help using Bright Horizons Family Solutions? Try their Help Center now!
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3 Most reported problems 😔💔
Terrible App worse service
by Muld0zer
If you need a terrible buggy app and a service that is useless go ahead and roll the dice. Maybe your sitter/nanny gets scheduled 1 out of 10 requests, but look out, they will cancel 1 day prior, or they will no-show. When it all lines up and you can book back up care it’s great. That just seems to never be the case anymore. Call the service line and wait on hold for 20 minutes only to hear someone say they apologize and can’t help but to try again using the app. 1 star app and 1 star for the unreliability of the services provided by the company.
Unreliable back up care
by Gjooutedvbjiigttghjoi
App is not user friendly, so used website to book back up care for nanny & recently for day care. Both the times they didn’t find back up care in my big city they didn’t inform me 24 hr before that they didn’t find care or didn’t inform me to find other available care options so unreliable care service. It would be nice if back up care does better job to find child care for essential worker.
Bright Horizons Supports Said “do NOT use”
by Zeliktarn
This app is crappy: can’t even get past login screen (credentials are correct). Called their support and their support told me this: “this app is unreliable, please don’t use it”. 🤦♂️
Why is this even in the App Store?
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- If you are a Back-Up Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Back-Up Care.
