Contact Back Up Care Support
Published by Bright Horizons CC LLC on 2024-01-11 About: Family care emergencies can disrupt your whole day. Bright Horizons Back-Up
Care™, a benefit available to you if offered by your employer, can give you
peace of mind, providing replacement care when regular arrangements fall through.
How to Contact Back Up Care Customer Service/Support
Listed below are our top recommendations on how to get in contact with Back-Up Care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Back-Up Care. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bright Horizons CC LLC
100% Contact Match
Developer: Bright Horizons Family Solutions, Inc.
E-Mail: [email protected]
Website: Visit Back Up Care Website
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Get Pricing Info for Bright Horizons Family SolutionsContact Bright Horizons Family Solutions! Or Contact Support
Need help using Bright Horizons Family Solutions? Try their Help Center now!
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Reported Issues: 3 Comments
By Muld0zer
Terrible App worse service
If you need a terrible buggy app and a service that is useless go ahead and roll the dice. Maybe your sitter/nanny gets scheduled 1 out of 10 requests, but look out, they will cancel 1 day prior, or they will no-show. When it all lines up and you can book back up care it’s great. That just seems to never be the case anymore. Call the service line and wait on hold for 20 minutes only to hear someone say they apologize and can’t help but to try again using the app. 1 star app and 1 star for the unreliability of the services provided by the company.
By gjooutedvbjiigttghjoi
Unreliable back up care
App is not user friendly, so used website to book back up care for nanny & recently for day care. Both the times they didn’t find back up care in my big city they didn’t inform me 24 hr before that they didn’t find care or didn’t inform me to find other available care options so unreliable care service. It would be nice if back up care does better job to find child care for essential worker.
By zeliktarn
Bright Horizons Supports Said “do NOT use”
This app is crappy: can’t even get past login screen (credentials are correct). Called their support and their support told me this: “this app is unreliable, please don’t use it”. 🤦♂️ Why is this even in the App Store?
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- If you are a Back-Up Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Back-Up Care.
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