Contact The Coach Support

by JawsOU812

There customer service is terrible and I ordered some products but never received them and there was a mistake in the address according to them and I know I put down the correct address and I paid $90 for products that I never received and they are like oh well we did our part but can’t help you in any way. Being a first time customer it will be my last and if I was you stay away and do not use them at all you would be better off sticking with a more reputable and reliable company then this one. If I could give them negative stars I would!!!!!!!!!

by Nick0209

Unfortunately, this “Coach” is a robot. Really doesn’t provide much help unless you have absolutely zero idea on how to do anything for your health. If you’re at that level, let me save you the subscription fee: set your alarm and wake up early, eat breakfast, get in a workout. Set those reminders in your phone and follow that routine for a month, and then add in another step. Spend the month refining your initial habits with a google/YouTube search “Bodyweight workouts for beginners” “what’s the best breakfast for a productive morning”. Then do a google search for the most effective habits of successful men and slowly implement them into your life, one habit per month, and you’re going to be a rockstar.

The trouble with the Coach being a robot is that it can only respond out of the predetermined algorithm that the programmers have given it, whereas someone who is at the point of needing a coach is usually in need of specific help, it cannot be pulled from a list of responses. This is a neat idea, but it’s only successful demographic is people who are too lazy to google things to increase their life.

by Ben2292vh

I recently tried out The Coach app, enticed by its promising features and diverse programs. However, despite its apparent quality, my experience took a turn for the worse when I attempted to cancel my trial subscription.
Upon realizing that the app didn't meet my needs, I decided to end my trial. To my frustration, the cancellation process proved to be more complicated than expected. The only option provided was to contact customer support via email, which resulted in a lengthy waiting period for a response.

During this delay, I was still charged for an unused month of service. Furthermore, I was shocked to discover that a new transaction had been initiated on my credit card without my consent.

As I await clarification on this matter, I can't help but feel uneasy about The Coach's business practices. While the app itself may offer value to some users, the lack of transparency and difficulty in canceling subscriptions raise serious concerns about its integrity.

In conclusion, my experience with The Coach app has been marred by frustrating customer service and questionable billing practices. Until these issues are addressed, I cannot recommend it to others.