Contact Fitness Coach Support

by MelodyoftheMoon

I payed for the 3 month subscription and loved the app. The problem came about after I bumped it up to a yearly subscription. I payed but then the app acted like I wasn’t a subscriber and kicked me off. I checked to make sure the subscription processed and it did but the app wasn’t processing it. I tried restarting my device, I tried deleting the app and reinstalling. Eventually I canceled my subscription and asked for a refund. I tried again a second time with the yearly but again, it worked for two days before acting like I wasn’t a subscriber. I contacted Apple and followed their instructions to try and fix the issue but that did not work so I contacted the app developer only for them not even being able to do anything at all as they “ don’t have access to personal accounts”. I had to unsubscribe again and ask for a refund. Such a disappointment. I really liked the app while it worked but it is permanently deleted as a third time is NOT happening!

by Cjdidnfksomemf

These kind of companies are aggravating me lately. They portray themselves as a “free” app on their promotions on tik tok, the most popular choice of social media currently, collecting tons of downloads. But it requires a subscription? I’m sorry? 3 days for free, then a $4 subscription. Which isn’t a lot. However, I guarantee you that a huge amount of the audience these creators targeted on tik tok cannot afford to spend an additional $4 every month (on something they were promised would be free) when minim wage literally doesn’t even meet living expenses; but I digress. You promoted your app, on a popular social media platform, saying it was free, and it requires a subscription. Would it be acceptable if Netflix advertised itself as a free service? No, because it requires a subscription and it is understood that false advertising isn’t cool? I’m not sure but thus is garbage and it’s rude.

TLDR: Angry gen-z telling you this app isn’t free. It requires a subscription. Thx

by J Granese

i saw this app on an add and i’ve been wanting to workout and be more fit lately so i get the app thinking it’s free unless you want to buy the premium. i open the app and it asks me a few starter questions and made a workout with good exercises to do. i look at all the exercises and run around the house trying to find dumbbells a jump rope and a yoga mat even though one of the questions was “do you have any equipment to workout with” and i chose the answer no. after thirty minutes of trying to find the things i go out to my backyard because it’s t he only place with enough room to workout. i go out even though it’s raining because i felt motivated enough to workout anyways because i just spent half an hour trying to find everything i needed. i set everything up outside and tap the “start workout” option and it immediately brings me back to the get premium tab. i thought it was just a glitch so i exed out of the tab and tapped the “start workout” option a second time, same thing. i soon realised that in order to start the workout i needed to buy the premium for 4.99  ͟pe͟r͟ w͟e͟e͟k͟. so there i am standing in the pouring rain in a tank top and shorts thinking i was going to be productive and workout for once.
i am very disappointed with this app.