My INTER Status

Last Updated on 2025-02-09 by INTER Krankenversicherung AG

I have a problem with My INTER

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⚠️ Most reported problems ⚠️

44.4%

Not working

33.3%

Connection

11.1%

Crashes

11.1%

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Common My INTER Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve My INTER network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the My INTER App
1. On android, goto Settings » My INTER » click [Force Stop]

Clear My INTER App Cache and Data:
1. On android, goto Settings » Apps » My INTER » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My INTER.

On android, goto Settings » Apps or Manage Apps tab.
Click My INTER » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My INTER » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My INTER

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Mar 15, 2025, 03:16 PM
a user from Püttlingen, Germany reported problems with My INTER : Login
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