My INTER Status

Last Updated on 2025-12-15 by INTER Krankenversicherung AG

I have a problem with My INTER

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Most reported problems

62.5%

Not working

37.5%

Common My INTER Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve My INTER network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the My INTER App
1. On android, goto Settings » My INTER » click [Force Stop]

Clear My INTER App Cache and Data:
1. On android, goto Settings » Apps » My INTER » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My INTER.

On android, goto Settings » Apps or Manage Apps tab.
Click My INTER » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My INTER » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My INTER

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Developer: Google LLC

Apr 22, 2026, 05:14 PM
a Mac user from Hohen Neuendorf, Germany reported problems with My INTER : Not working
Apr 22, 2026, 05:13 PM
a Mac user from Hohen Neuendorf, Germany reported problems with My INTER : Login
Mar 22, 2026, 01:51 PM
a iOS user from Marburg, Germany reported problems with My INTER : Login
Dec 07, 2025, 11:55 AM
a Windows user from Nuremberg, Germany reported problems with My INTER : Login
Nov 24, 2025, 11:30 AM
a Windows user from Frankfurt am Main, Germany reported problems with My INTER : Login
Aug 26, 2025, 09:34 AM
a Windows user from Nuremberg, Germany reported problems with My INTER : Not working
Aug 26, 2025, 09:21 AM
a Windows user from Nuremberg, Germany reported problems with My INTER : Login
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