Amazon Shopper Panel app not working? crashes or has problems?

Amazon Shopper Panel Status

Published by on 2023-12-09

The Amazon Shopper Panel is an opt-in, invitation-only program where
participants can earn monthly rewards by sharing receipts from purchases made
outside of Amazon.com, completing short surveys, and enabling ad sharing for the
ads they see from Amazon’s own advertising or third-party businesses that
advertise through Amazon Ads.


I have a problem with Amazon Shopper Panel

Are you having issues? Select the issue you are having below and provide feedback to Amazon Shopper Panel.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
566.7%

Not working
66.7%

Crashes
33.3%


Reported Issues: 17 Comments

By Eric Kiser   5 months ago


App seems to continuously reset, requiring me to click thru the welcome screens each time I open the app. I've been using the app for over 2 years and this just started in the last month.

By Robert   5 months ago


Having exact same problem as Cherie above. For the past few days when I try to download my receipts on the Amazon Shoppers Panel app, it isn't working right. It has a whole different look, with 9 tiny squares on the lower left side, the camera button in the middle, and Cancel on the right. When I take a picture, it just keeps saying processing, and the whole time it is "zooming" in and out in slow jerky motions like its taking pic after pic on its own. Also experiencing the "zoomed" view aswell on some of the screens making it impossible to read the whole screen. Please advise. Thank you

By Cherie Dorsey   5 months ago


For the past few days when I try to download my receipts on the Amazon Shoppers Panel app, it isn't working right. It has a whole different look, with 9 tiny squares on the lower left side, the camera button in the middle, and Cancel on the right. When I take a picture, it just keeps saying processing, and the whole time it is "zooming" in and out in slow jerky motions. Please advise. Thank you. I just clicked on Post Comment and got a screen that says Calm Down, too many attempts...This is the FIRST attempt I've made. As for Calm Down, I wasn't aware I was upset. I just asked for some help with your app that doesn't work.

By Roy Logsdon   6 months ago


We recently bought new Galaxy S23+ phone. The Amazon Shopping Panel app will not let me take pictures of my receipts. It indicates that I need to give permissions for the camera and / or storage. I have in the permissions portion of the app to allow for the camera and phone. I had re-installed the app twice, I have deleted the cache and data in the app. Re-booted the device multiple times. What else can I try. Thanks, Roy

By A. C.   6 months ago


I can't take pictures of my receipts, even though I have gone to Settings and given Permission for my camera. What do I do now?

By Lynn   6 months ago


I downloaded the app to my new phone but it won't let me take pictures, it says to allow permission for storage but there is no storage in the permissions setting, only camera, phone and contacts. The app on my other phone does have storage permission in settings. I'm lost as how to fix it.

By Jasmine Roman   8 months ago


I have been trying to sign back into my account shopperpanel from my work place to do my asset tagging as accommadation task. I have signed up with my amazon account sign in username and pass. Please help me reset password to get back to work. Thank you in advanced. Jazroma Jazroma@redacted

By Jackie sias   9 months ago


I can't view the survey screens, they seem to be really zoomed in

By Lori Carter   10 months ago


I haven’t gotten a survey in a while.

By Pyles   11 months ago


I have been trying to upload my receipts for May and I can take the Pic of receipt but when I push the upload button it comes up and says all on my receipt will be discarded if I continue upload and also when I seen I couldn't upload a recepit I noticed there was no " submit " button....I can't submit any receipt at all

By Kevin Kelly   11 months ago


Unable to view surveys screen as it is zoomed in.

By LUANNE A PATNO   1 year ago


Totally screwed up my wifi connection when ads were enabled. Not worth the hassle for $2 a month in rewards.

By Paul Nicholson   1 year ago


Updated to latest version now all i get after signing in is a blank white screen ( i phone 8 ) have tried hard reboot also uninstall app no joy was working fine before update ??

By Neil Schor   1 year ago


I submitted 10 receipts in August which were accepted as I do every month, and completed $2.00 in surveys. I was supposed to receive $12.00 at the beginning of September for the above mentioned activity, but only received $2.00 for surveys, nothing for uploaded receipts. Again, these receipts were uploaded in August for credit beginning of September.

By Lori Ellis   2 years ago


I've been a part of the Shoppers Panel for awhile. Something happened with my regular Amazon account and they had to reset everything. I used the same email address for both apps. So since they reset the regular shopping account app I am no longer able to login to the Amazon Shoppers Panel app. Can it be fixed?

By Yshamil Cintron   2 years ago


I can’t access my account I sign in and it says that there’s an error

By Wendie Rehart   2 years ago


I cannot log into my account on my iPhone only on an android and I no longer have my android phone please help I love this app


Common dislikes about Amazon Shopper Panel app

- Unable to delete receipts that fail to upload

- Sparse surveys

- Unable to tile pictures together on a long receipt

- No option or FAQ to get help with tiling pictures

- Banner at the bottom of the screen covers the option to add to the receipt

- No way to enable push notifications for when surveys are available

- Unable to see surveys



Have a Problem with Amazon Shopper Panel? Report Issue

Leave a comment:




Common Amazon Shopper Panel Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Shopper Panel.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Shopper Panel Website

74.29% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Mobile LLC Website



About this app

The Amazon Shopper Panel is an opt-in, invitation-only program where participants can earn monthly rewards by sharing receipts from purchases made outside of Amazon. com, completing short surveys, and enabling ad sharing for the ads they see from Amazon’s own advertising or third-party businesses that advertise through Amazon Ads. Earning rewards is easy.  Participation in the Amazon Shopper Panel is voluntary and you can stop using AmazonShopperPanel , sharing receipts, or answering survey questions at any time.  Simply upload 10 eligible receipts per month by using the Amazon Shopper Panel app to take pictures of paper receipts or by forwarding email receipts to receipts@panel. amazon. com and you’ll earn $10 towards either an Amazon Balance or a charitable donation.  By using AmazonShopperPanel, you agree to Amazon’s Conditions of Use ( ) and the Amazon Shopper Panel T&Cs (available in AmazonShopperPanel ).  The Amazon Shopper Panel is available to a limited number of Amazon customers in the US.  Interested customers who did not receive an invitation can download AmazonShopperPanel to join the waitlist and will be notified via email if space becomes available.  You can check if you are eligible by tapping on the tabs for Receipts, Surveys, and Ads in AmazonShopperPanel .  You’ll earn additional rewards each month for every survey you complete or if you enable ad sharing.  Your participation will help brands offer better products and make Amazon ads more relevant.  Space is limited and you may only be eligible to participate in certain parts of the program.  If you received an invitation, download AmazonShopperPanel now.  Ad sharing is only available on iOS at this time.  You can also delete any uploaded receipts.  Please also see our Privacy Notice ( ). 



Solve Problems with Similar Apps: