About: Porte is the mobile finance app built for you. Enjoy no monthly account
fees,⁴contactless debit card, virtual cards, charitable giving,⁵ and Direct
Deposit that pays you up to 2 days faster.
Listed below are our top recommendations on how to get in contact with Porte: Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Porte: Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Populus Financial Group, Inc
100% Contact Match
Developer: Populus Financial Group, Inc.
E-Mail: [email protected]
Website: Visit Porte Website
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Get Pricing Info for Populus Financial Grouphttps://www.portebanking.com/privacy/ca/
https://content.portebanking.com/uploads/disclaimers/savings-disclosure.pdf
By robi
3 weeks agoWhen i closed this account they REFUSED to send me verification that they ACTUALLY did! they account had 17 cents and I said I did not want it- Stay away from this company-scammers!
By Albert Brown
4 months agoMy porte card is lock my new number 5033834022
By Troy
7 months agomy account is frozen when i call i get no pick up
By Adelbert Parsons
11 months agoIs my card reach its maci
By Gregory clark
11 months agoI need to speak with live person
By Vanessa
1 year agoMy card was stolen 022723 Iv been trying to get a hold of Someone to close my card I can't log in because my phone and all my info is on there but it's not letting me log from another phone I just got my taxes and I can even use my account with money because I can't get a new card it frustrating to know it hard to talk to someone b4 all my money dis appear
By Henry hines
1 year agoAccount is frozen
By Ariana Jordan
1 year agoCannot access my bank account using the app. Cannot reach a customer service representative when I call the phone number. Cannot get a response using the email. Please contact me as soon as possible to resolve.
By Jim Salyer
1 year agoI got locked out from my Porte bank and there’s no number or my email on my Porte bank account
By Brett burks
2 years agoI set my account up for direct deposit and yet to have gotten any of my money... I'm going back to cash app
By Jordan Smith
2 years agoPlz allow me to sign into my account plz contact me 501 530 5021 ..my account ia locked after I just deposited 400 thia morning to order a part
By jeremy baker
2 years agoi opened porte bank few days ago and card was shipped and i got my card today but when i try to login on the app, it is saying account locked.. why? please attend and resolve this issue so i can activate my debt card
By DamiDoRight
Long story short, their app produces a direct deposit enrollment form with their old routing number on it. THEY WILL NOT FIX THE PROBLEM IMMEDIATELY AND GET YOUR MONEY TRANSFERRED TO THEIR NEW ROUTING NUMBER. That’s too reasonable & logical of a thing to do. They said they changed to a new routing number after April 17th, 2021. I didn’t open my account with Porte well after April 17th, 2021. However the direct deposit enrollment form on their app is still producing a downloaded form with their pre-April 17th routing number on it. Subsequently, my money was sent to the (old) routing number & account on the form. My money was deposited into their subsidiary, Metabank. These Porte people can’t even contact Metabank to correct the problem and get my funds transferred to their new routing number. This is a nightmare. It is May 8th, 2021 and they haven’t even updated the app to keep it from producing the direct deposit enrollment form with their old routing number they stop using April 17th, 2021. This is negligence.
By Ruthannah W
Effective January 1 of next year, Porte is changing their requirements to meet the 3% APY on their savings account: to qualify, one must receive both $3,000 in direct deposits total in a quarter, and also use their debit card 15 times in a quarter. I can meet the deposit requirement just fine (and in fact have already done so ever since I opened my account), but I also strongly prefer to use credit cards for all my purchases due to cash back/rewards. I wonder whether they consulted their user base first before deciding to implement these changes? The relative ease of maintaining a high yield savings account was a huge draw in my decision to use Porte and I was actually really enjoying my experience, as well as how responsive and genuinely helpful their reps were. Now it just feels like a bait-and-switch tactic.
By jimmy.zhou()
Tons of bugs during the sign up process. And it caused you unable to login to your account and they let you call their number. And the number ask you for your phone number associated with the account. But at this step you have got any chance to put in any phone number or SSN into your account. After lots of failures it transfer you to an agent and they don’t know how to fix and then they put you on hold. Then the most wired part comes. While you on hold the system jumps back to the voice menu on itself and you have to repeat everything again, including explain the whole freaking situation once again. In the end the solution is to wait for an hour and sign up with the same email address again and see if the system has fixed on its own???
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