Contact Cadoo Support

by Krissythekilla

This company is a huge scam! Don’t waste your time and money trying to finish these challenges. They will steal your money and never return it. The customer service is terrible as well and kept telling me I was harassing her for asking where my money went. She kept on giving me fraudulent info on getting impatient with me. Other people also experienced their money going missing. She ended up blocking me on discord for trying to find out what’s happening.

These corporate robbers feed on people who can’t finish the challenges (what they call losers). For an App that is supposed to encourage fitness they label people as losers and steal their money.

by Jules19810

This app is no longer usable with your Strava account. It will not pull your runs from Strava. It also doesn’t show runs on zwift even though I have that paired to Cadoo. I requested a refund and asked to be removed from the challenge I’m currently in and customer service’s response was just to use another app like Fitbit or Wahoo which don’t work with my Stryd foot pod. So, not only do I lose the mileage I’ve already achieved this week I have to change to using my phone to record mileage which isn’t as accurate as the Stryd foot pod. I signed up because they state my platforms would work with their system.

by Rbj1201

Don’t waste your time and money. Something’s just not right here. After participating in challenges for almost a year, I’ve given the developers ample time to fix the bugs. And yet, there are still glitches. I’ve seen the developers spam other apps including Strava and Waybetter to get more members. They’ve always refunded money if the game is set up wrong. But who has the time and energy to continually follow up with them. The games are pricey and just not profitable. There’s no accountability as to winners or losers. My last game paid out 4 cents. So not worth it!