Sarotis app not working? crashes or has problems?

Sarotis Status

Last Updated on 2024-05-02 by Tobias Hauss

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Common Sarotis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sarotis app on iOS and Android devices. Solve all Sarotis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sarotis iPhone Issues and Solutions

Sarotis iOS app crashes, not working, errors
Sarotis iOS app network issues
Sarotis on iOS has black/white screen

Sarotis Android App Issues and Solutions

Sarotis has errors/crashing/not working
Sarotis server network connectivity issues
Sarotis has black screen

Sarotis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sarotis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sarotis app crashes or not working on Iphone (iOS):

Close and restart the Sarotis app on iPhone
Update Sarotis app to the Latest Version for iOS
Uninstall and reinstall Sarotis iPhone app
Update your iPhone to the latest iOS version

Fix Sarotis on iPhone unable to connect to server/internet connection issues::

To resolve Sarotis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sarotis black/white screen (blank screen) on iPhone:

Follow the Sarotis iOS app troubleshooting guide Here →

Sarotis Android App Issues and Solutions

Fix Sarotis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sarotis app issues:

Force Stop the Sarotis App
1. On android, goto "Settings" » click Sarotis app. » click "Force Stop".

Update Sarotis to the latest version on PlayStore

Clear Sarotis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sarotis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sarotis.

Fix Sarotis unable to contact server/ Sarotis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sarotis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sarotis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sarotis on android.

Solve Sarotis black/white screens issue on Android:

Follow the Sarotis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tobias Hauss, developers of Sarotis.

Verified email

Contact e-Mail: [email protected]

About this app

The records of scanned NFC Tags can be opened directly, e. g. read contact record can be imported to your contacts or you can execute Siri Shortcuts directly in Sarotis . For feedback or feature requests please use the feedback section in Sarotis or send an eMail to tobiashauss@web. de. With this app - NFC Writer / Reader you are able to write / read your NFC Tags. Additional, you have the ability to save your NFC Tags and write that data to other NFC Tags. If you like Sarotis , please rate it in Sarotis Store to support future development.