Contact My M1 Support
Company Name: M1 Limited
About: My M1+ app is a personalised application that manages your M1 services the way
you
want it to be.
Dashboard for Info at a Glance
- Keep track of your usage to
avoid unexpected charges
- Never miss a bill again with important billing
information displayed on the
dashboard
- Quick look into our latest offers and
deals
Billing Made Easy
- View and pay your bill using credit/debit card in
just a few taps
- Save your card details.
My M1 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of M1 Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My M1+ Website
Privacy Policy: https://www.m1.com.sg/mym1privacypolicy
Developer: M1 Limited
Privacy & Terms:
https://www.m1.com.sg/terms-and-conditions/my-m1-app
Can I trust My M1 app?
Protect your data and wallet. We investigate the developer's website (M1.com.sg), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Confusing to have new app with similar name
by Ktan8888
I had recontracted but did not know that M1 had switched to an entirely new app “My M1+”. I had checked my old “My M1” app and the website multiple times but was told that I have zero charges to pay. It was only when my connection got disconnected that I found out that they have switched to a new app. In the end M1 charged me 40 bucks for reconnection + late fee. Really confusing for M1 to have two apps with similar names to serve the same function! Why not just update the old app??
Automatic payments did not go through
by Kahjuay
I found a reminder that my bills were unpaid even though I had already set up a credit card default for it. Previously the m1 customer service staff also assured me that my settings were correct and the payment would be processed automatically. Instead, I found the unpaid bill reminders and had to manually click the payment button to pay the outstanding bill. Please fix this issue, thanks.
Bespoke is a joke
by Yury_A
1. Roaming doesn’t work. I purchased Daily roaming USA, arrived to the USA and guess what, I have no data. I tried to purchase a monthly subscription (by the way, M1 removed an option to buy for one month non recurring) and that didn’t work either. On the previous M1 plan I never problems with data roaming
2. It is not possible to subscribe to NumberShare. Again it was available in the previous app.
Basically M1 has released half backed product and auto upgrade customers to it
Have a Problem with My M1+? Report Issue
Why should I report an Issue with My M1+?
- Pulling issues faced by users like you is a good way to draw attention of My M1+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My M1+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My M1+.
