Are you having issues? Select the issue you are having below and provide feedback to Transact eAccounts.
- App continues to be useless
- Error when trying to add credential to Apple Wallet
- No ID associated with student number despite confirmation from school
Connection issue with the Transact eAccounts app
Recently, I broke my phone. I was sent a replacement and I transferred my data over. However, I am trying to add my student ID to my Google wallet and I keep receiving errors messages saying that they can't add it.
I am trying to download University ID and it keeps giving me error 5260 6139. how do I correct it
I am trying to download my Temple University ID and it keeps giving me error 5260 6139. how do I correct it? It seems to be a common them for problems.
My card was working in eAccounts, but then it was not. I uninstalled and reinstalled the app successfully but when I try to add to wallet I am receiving errror codes 5260 and 6139.
I found my university but all the options that were available before are not showing up. It continues to look like it is loading but never loads in. I need to download my student ID so this is very problematic.
I tried to connect my Samsung wallet to my institution but it says phone not available
I have downloaded and logged into the app through my university, however, there is no button that appears allowing me to upload my student ID to my Apple Wallet. I need to have access to my ID via this app to access campus buildings and facilities.
I have logged into my account, but nothing will load.
Each time I try to connect the application with my school, I keep getting "Unable to load institution details. Please try again." How do I fix this?
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