uTest Reviews

uTest Reviews

Published by on 2026-03-12

🏷️ About: uTest, the Applause testing community, is the leading platform for global freelancing software testers to develop new skills, earn extra money, and make a real impact on the digital products of their favorite brands. Testing in the real world demands flexibility - and the uTest mobile app is a convenient way to perform testing on-the-go.


       


Overall Customer Experience 😎


🤬 Negative experience
79.5%

😎 Positive experience
20.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 48 combined software reviews.

Is uTest Safe?
uTest appears generally safe, but use with caution.
20.5/100

  Safety Analysis »»

Is uTest Legit?
uTest appears legitimate, though exercise caution.
20.5/100



Read 13 Customer Service Reviews 😠💢

3.1 out of 5
Incompetent staff

I have brought up an issue I have been having to one of their staff members, and rather than presenting me with a solution to the problem, like sending an email back stating that he will look into it and see what’s going on and get back me at an early convenience, or just send me the information of when and where the project will be starting or how I can participate, he has continued to present the same problem to me, without solution. I’m very annoyed, and also, wondering how people like this have jobs. The level of incompetence is absolutely baffling to me. And if he’s doing this on purpose, to frustrate me, I would highly advise him to focus more on his career and how to better himself, rather than being a nuisance to me, because I refuse to believe someone is THIS STUPID.

Doesn’t work

For the one day that it actually worked I still had to use the browser to take a survey that I was notified about by email. Now when I log in it just immediately logs back out, but it’s still sending me the same notification every 2 mins, blowing up my phone, which is an old notification and I’ve already checked it. I’m on an iPhone XS Max on 13.3.1 so these sorts of things should’ve been sorted out before uTest was released.

Sign up / log in

uTest desperately needs to be tested! Once I signed up it redirected me to sign up page again. Tried it 3 times. Does it again and again. No email confirmation about creating an account. Can’t log in, not even sure if I created it. Tried “forgot the password” button and it gives me an error.

Notifications

Lately notifications are sporadic, some days you receive them and some you don’t. Hopefully you’re working on the problem because as a Tester, time is of the essence in order to grab a test cycle.

Disregard

uTest are trying to play more games like cheating with the work for employees

For first time for 3-4 test they pay correctly then latter on all the test which all you do will be rejected by saying rubbish things

If you go with TTl reporting such activities they just terminate your account without any explanation

So I personally recommend not to go with it

scam

playing the this app for 4 months is not a scam

About as bad as their website

It is hard to say which one is worse though…

Log in issues

I’m having problems logging into the account,it says that the email or the password is invalid,son check and everything was right (i checked with the computer) and when I try to log in again it says the it is invalid,i have change the password and everything and it doesn’t let me in.help

Sometimes works, other times doesn’t

Sometimes uTest works as it states, but more often than not it doesn’t show my invitations or my active tests. I would also hope in the future they also show the projects board.

Feeling buggy

It’s a great app but some things don’t seem to work. Like it’s not possible to click on the acknowledge button for announcements

Error

I’ve tried to update my profile but it says ‘network error...” and automatically logs me out.

great app!

uTest works well and makes it much easier and convenient to test products and get paid promptly! Awesome!

I’m really happy to see this app

But app is “raw”
The problems with login and chat but I’m believe all problems will be solved



Is uTest Safe? 🙏

uTest appears generally safe, but use with caution. JustUseApp Safety Score for uTest is 20.5/100.
This assessment is based on our NLP analysis of 48 user reviews. Combined with the app store average rating of 3.1/5.

Safety Analysis

45.5% of users say app is safe 👍
45.5%

40.9% of users say app is risky 🚨
40.9%

13.6% of users have some concerns ⚠️
13.6%


Is uTest Legit? 💯

uTest appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for uTest is 20.5/100 .
This conclusion is based on analysis of 48 user reviews.

🔏 Privacy & Data Safety

uTest collected the following data from you:

  • Data Linked to You:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with uTest? Post a Review




Features

uTest, the Applause testing community, is the leading platform for global freelancing software testers to develop new skills, earn extra money, and make a real impact on the digital products of their favorite brands.

Testing in the real world demands flexibility - and the uTest mobile app is a convenient way to perform testing on-the-go.

  Contact Support
Developer:
Applause App Quality, Inc.

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