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Company Name: Applause App Quality, Inc.
About: uTest, the Applause testing community, is the leading platform for global
freelancing software testers to develop new skills, earn extra money, and make a
real impact on the digital products of their favorite brands. Testing in the
real world demands flexibility - and the uTest mobile app is a convenient way to
perform testing on-the-go.
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3 Most reported problems 😔💔
Incompetent staff
by Taylor1572717
I have brought up an issue I have been having to one of their staff members, and rather than presenting me with a solution to the problem, like sending an email back stating that he will look into it and see what’s going on and get back me at an early convenience, or just send me the information of when and where the project will be starting or how I can participate, he has continued to present the same problem to me, without solution. I’m very annoyed, and also, wondering how people like this have jobs. The level of incompetence is absolutely baffling to me. And if he’s doing this on purpose, to frustrate me, I would highly advise him to focus more on his career and how to better himself, rather than being a nuisance to me, because I refuse to believe someone is THIS STUPID.
Doesn’t work
by Javin Jahangir
For the one day that it actually worked I still had to use the browser to take a survey that I was notified about by email. Now when I log in it just immediately logs back out, but it’s still sending me the same notification every 2 mins, blowing up my phone, which is an old notification and I’ve already checked it. I’m on an iPhone XS Max on 13.3.1 so these sorts of things should’ve been sorted out before the app was released.
Sign up / log in
by Lilyrockstarr
This app desperately needs to be tested! Once I signed up it redirected me to sign up page again. Tried it 3 times. Does it again and again. No email confirmation about creating an account. Can’t log in, not even sure if I created it. Tried “forgot the password” button and it gives me an error.
Have a Problem with uTest? Report Issue
Why should I report an Issue with uTest?
- Pulling issues faced by users like you is a good way to draw attention of uTest to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a uTest customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using uTest.
