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Instructors are a mixed bag, some are decent, but quite a few are painful to listen to, often due to vocal quality, but also a fair amount of the lesson content seems trite. There appears to be minimal quality control when it comes to instruction, so I found it wasn’t worth the hassle to try and sift through to find decent courses or instructors. I love the idea, and even the UI is good, but the overall execution of content is disappointing. That being said, I did want to like the app, and I was hoping to use this on long car rides, but no way to download the lessons so it’s entirely dependent on an internet connection. I found it’s not really worth listening to in any other context. There may be some hidden gems, but they remain hidden. The biggest issue is the lack of transparency for cancelling. The state you can cancel through iTunes subscriptions, but if you happen to sign up through the website, that is not an option for you and there is no other option mentioned in the app help section. This means it’s unclear how to cancel if you exclusively use listenable through the app as I did. It leaves you with no clear information on your subscription status, no email notifications or receipts, and you be be billed unexpectedly as I was, and left with unhelpful customer service in these circumstances.

Trying to sign up but can’t confirm my email because the confirmation email hasn’t been sent. I tried resending it via app but it doesn’t work, I checked my inbox, spam, trash, and nothing there is no confirmation email. Trying to get support but page is not found. The idea of the app is good but it’s definitely not a good start if I can’t even sign up or get support.

This app use to be able to continuously play chapters and so on. Now it’ll stop after a chapter finishes and I have to press play to continue. Now let’s say there could be 15 chapters, I would have to continually press play 15 times. Also before this problem there was the play all chapters but the very last chapter error.