Contact Tetragram Support
Company Name: Tetragram
About: Track what you use
Creating a diary of your cannabis experiences is the fastest
way to know what works best for you. Keep track of what you’ve had and how it
helps.
Tetragram Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tetragram
Verified email ✔✔
E-Mail: systems@myimsnetwork.com
Website: 🌍 Visit Tetragram — Track, Rate, Empow Website
Privacy Policy: https://app.ttragram.com/privacy
Developer: Tetragram
3 Most reported problems 😔💔
Broken
by MrMayhew9
Every time I click a strain while attempting a new session, the screen goes white and I have to back out eventually as nothing happens.
Non-comprehensive app with one major flaw
by VersiKendra
I thought this app seemed fairly good until I found it is EXTREMELY easy to delete long, detailed entries with a single misclick and zero confirmation of deletion, just instantly gone. I spent a very long time entering all of the compounds and other information for a product and writing a detailed review/notes and when I went to click “edit” to add a photo of the product, I accidentally clicked slightly off to one side which hit “delete” and removed everything I had entered. What an incredibly frustrating feature and beyond poor design.
I also don’t believe there is any way to sort your data (at least not as far as I could ascertain) so if you’re wanting to sort by products/strains you most liked, symptoms, type of product or method of use, etc. I don’t believe there is any way to do so. Overall a very frustrating experience to have my work lost in an instant due to poor layout/app design. I removed the app as soon as I experienced this fatal flaw, I am not willing to enter such a significant amount of information when it can be so easily lost from one small misclick immediately next to an important feature I would be using often (Edit).
Very detailed
by Jay Rock 420
When I first got my medical card the dispensary gave me a sheet to track what strains I use I had to write down what I had issues with What the effects were and what I was treating. I’m so glad somebody decided to put this in the app and I can see what’s worked for other people too. such an amazing app
Have a Problem with Tetragram? Report Issue
Why should I report an Issue with Tetragram?
- Pulling issues faced by users like you is a good way to draw attention of Tetragram to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tetragram customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tetragram.
