Contact Tetragram Support
Company Name: Tetragram
About: Track what you use
Creating a diary of your cannabis experiences is the fastest
way to know what works best for you. Keep track of what you’ve had and how it
helps.
Tetragram Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tetragram. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tetragram. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tetragram
Read 3 Customer Service Reviews 😭😔💔
Broken
by MrMayhew9
Every time I click a strain while attempting a new session, the screen goes white and I have to back out eventually as nothing happens.
Non-comprehensive app with one major flaw
by VersiKendra
I thought this app seemed fairly good until I found it is EXTREMELY easy to delete long, detailed entries with a single misclick and zero confirmation of deletion, just instantly gone. I spent a very long time entering all of the compounds and other information for a product and writing a detailed review/notes and when I went to click “edit” to add a photo of the product, I accidentally clicked slightly off to one side which hit “delete” and removed everything I had entered. What an incredibly frustrating feature and beyond poor design.
I also don’t believe there is any way to sort your data (at least not as far as I could ascertain) so if you’re wanting to sort by products/strains you most liked, symptoms, type of product or method of use, etc. I don’t believe there is any way to do so. Overall a very frustrating experience to have my work lost in an instant due to poor layout/app design. I removed the app as soon as I experienced this fatal flaw, I am not willing to enter such a significant amount of information when it can be so easily lost from one small misclick immediately next to an important feature I would be using often (Edit).
Very detailed
by Jay Rock 420
When I first got my medical card the dispensary gave me a sheet to track what strains I use I had to write down what I had issues with What the effects were and what I was treating. I’m so glad somebody decided to put this in the app and I can see what’s worked for other people too. such an amazing app
Have a Problem with Tetragram? Report Issue
Why should I report an Issue with Tetragram?
- Pulling issues faced by users like you is a good way to draw attention of Tetragram to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tetragram customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tetragram.
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