Contact Life Support

I had been using this app for years until today. I was using it to track period and pill reminders. After some time, I changed from the paid membership to free since I wasn’t using the premium features as much. Suddenly today they made the pill reminders and tracking as part of premium only. The app did not remind me to take my pill today. That is completely messed up. Did they inform via notifications about this premium change? Nope. Luckily I have a second form of reminder so I was safe, but I can’t believe this app would do that. On top of that, you can only track periods otherwise pay $2/week or $104/year to use their app. They don’t even offer a bundle membership, though I’d still only be willing to pay $2/month for this. Of course I won’t be paying an absurd amount and have them maybe not remind me about my pill. There are plenty of other ways to track all things period, and there are plenty of free ones that don’t sell your data either.

I used to love the app and paid for one-time lifetime subscription to the “Life Pro” app about 2-3 years ago. This week, the app started crashing when I tried to open it so I deleted and reinstalled. However, they discontinued the “Pro” app and all my data is gone. I can’t restore for the iCloud backup . The instructions in the Q&A are useless as the app doesn’t recognize that my iCloud has the data in the “Pro” app - I can actually see two different backups in iCloud but can’t access my old data. I was also not able to restore the Premium feature that I paid for as a lifetime deal. Once again, the instructions are useless as the “restore premium” button is not active, nor am i trying to restore the “same” app. Very frustrating as I have years of data that I can’t access otherwise and I paid for something that was supposed to be a one-time fee.

I downloaded this app but did not get past the terms and conditions so I uninstalled it. This app asks for access to way too much information that is not at all relevant to the features users are looking at using. Also telling is this statement from their policy “This app does not support ‘Do Not Track’ requests”. There is no need for this app to have access to the data it tries to access for example location information is really not relevant here. All apps should allow you to ask to not be tracked and this seems to be in violation of the apple trends which states that as a developer “starting with iOS 14.5, iPadOS 14.5, and tvOS 14.5,you’ll be required to ask users for their permission to track them across apps and websites owned by other companies.” Maybe I am missing something but I encourage you to read the terms and conditions.