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About: BabyCenter, a subsidiary of Johnson & Johnson, is a website providing conception, pregnancy, birth,
and early childhood related information.

Headquarters: San Francisco, California, United States.



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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: feedback@babycenter.com


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E-Mail: customerservice@babycenter.com

Website: 🌍 Visit Pregnancy App & Baby Tracker Website

Privacy Policy: http://www.babycenter.com/help-privacy

Developer: BabyCenter


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3 Most reported problems 😔💔

4.9 out of 5

Miscarriage Support

2022-04-27

by 😁😁😁ddgxhcv

I had a miscarriage and I had to delete my pregnancy from your app. 1- it’s horrible that the app doesn’t have any miscarriage support like my other apps do and you can’t even use the app unless you log that you are currently pregnant. Once you delete a pregnancy it just kicks you out.
2- I keep getting their emails for daily digest including things such as “I heard my baby’s heartbeat and I’m in awe!” That I received today. I would have LOVED to hear the heartbeat but instead I was told there wasn’t one. It was so painful to read that. My other pregnancy apps immediately stopped sending me these emails and instead sent me emails for miscarriage support articles.
3- even though I deleted the pregnancy from the app. I got a notification on my phone today updating me on my baby’s growth, how my baby SHOULD have grown by now. Again, my other apps obviously stopped doing this knowing how painful it is to see that after a miscarriage.

1/4 pregnancies end in miscarriage and this app is HORRIBLE at helping women through this. If anything it has made my miscarriage experience more painful. Whoever created this app has apparently never had or thought of someone who has had a miscarriage. It’s horrible painful and very insensitive of them. I’m already broken enough over this, and this app has made it worse.

Not correct and keeping track of date and more very disappointed with the app

2022-05-04

by Aliblackburn92

I just downloaded this app to track size and the right days and weeks so can keep close eye on how far I am to my due date of March 26, 2021 as of yesterday aug 4, 2020 I was 6 weeks and 4 days I got on it today to see if it is calculating correctly and yet it still had aug 4th when today is aug 5th and so I tried to refresh it wouldn’t then I went to feedback and settings and back to home page it did end changing the date to correct date which is aug 5th but still states I’m 6 weeks and 4 days when the correct number of weeks and days for aug 5th would be 6 weeks and 5 days not 4 days for that was yesterday I know I went to my doctor yesterday so it should refresh every day and state correct date as well as correct week and day of how far along I are if nothing gets done about this I’ll recommend others to use an different app and not this one for it lacks right information and doesn’t refresh like should or when move page up to refresh and I will delete and find an better working app that is correct and works great and does refresh and has correct date and right weeks and days as well as days left til due date too for that effects things like baby weight size growth information and etc if isn’t correct on weeks days nor the right date and doesn’t refresh and lacks on the app and it is very important for people expecting to know the correct things

Great app, bad ads.

2022-05-11

by Ebil_lightbulb

My baby turned one year old yesterday. I turned in the app, excited to read some more but it was still on page 11 month, 4 weeks. No further information, no celebratory message for growing with them for a year, no recommendation for the years to come, no farewell message, nothing. You'd think, if everything comes to an end on the app, that they would maybe give us an ending of some sort? I guess I'll just delete it now. Thanks for being an almost daily visit for nearly two years. Byyye...

-original review follows.

I have had a great time with this app. Very useful articles and videos and I love the polls and progression. Unfortunately, I haven't been able to watch videos lately, in my last month, when videos are teaching me a lot. Why? Because I'm guessing you don't screen the ads that are used. I've had to avoid scary things my whole pregnancy because these hormones give me terrible nightmares. I also have a phobia of dolls. So imagine my dismay when every time I open a video lately, it starts with a trailer for upcoming movies that feature killer dolls. Fun... So now I'm missing out on informative videos that I really want to watch and could learn so much from.


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