Contact Xaman Wallet (formely Xumm)

Contact Xaman Wallet Support

Published by on 2023-12-18

About: XUMM. Your XRP.



How to Contact Xaman Wallet Customer Service/Support

Xaman Wallet (formely Xumm) Contact Information

Listed below are our top recommendations on how to get in contact with Xaman Wallet (formely Xumm). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xaman Wallet (formely Xumm). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



25% Contact Match

Developer: XRPL Labs OU

E-Mail: [email protected]

Website: Visit Xaman Wallet Website








Reported Issues: 23 Comments

4.8 out of 5

By Diki

2 years ago

Help me sir i wrong send, can i have my xrp back?

By yosa fernando

2 years ago

Saya punya masalah tag sewaktu penarikan xrp dari xumm ke tokocrypto .. saya masih amtir jadi saya salah isi tag .. mohon bantu saya untuk mengembalikan token xrp saya

By Peter

2 years ago

I’ve also tried @gasget78.uk and still nothing.

By Peter

2 years ago

I’m trying to set up a trust line. I have 125 xrp in my XUMM wallet. I go to add token. Click on solo. Then it sends me to the next page and it has an “accept” button. I press thet and it recognizes my face but then says “error” “invalid authorization” I’ve used my password,, nothing!!!! Wtf am I doing wrong.

By David Lawler

2 years ago

Cannot log out/sign out ..xumm wallet stays open ?

By Ariel Tare

2 years ago

Gud day, i have a problem with my xumm, i create an acct wich is read only,because its my first time i did not notice it, i put an xrp via coin ph to this acct..its late i notice i cant transac anything, then i want to chnge it to full access and i have the key to it.. But unfortunately it says.. "ERROR" the entered secrets belong to another r-address.. But why, i have the keys.. Can somebody please tell me why is this happened, how can i took back my xrp.. Please help tnkyou.

By bob

2 years ago

I am currently using uphold with a ledger X. Both firms use an internet based mailing system with no thread and with very slow response times. It is not possible to have ideas come across. Responses are either irrelevant or wrong. That creates an endless loop. your product peaked my interest do you offer a cold wallet Do you work on windows 10 Do you support xlm, xrp and will you work with kraken?. Do you have a standard, non web based email system like outlook? What is your response time? Do you have phone support which is totally needed? If you do not feature phone support please be so kind as to let me know who does – unfortunately I have found there really is no substitute. Thank you Bob

By Edward

2 years ago

My xumm wallet icon got deleted from my mobile phone. I have my user name and password but i can not find any login for my user name and password. I downloaded the xumm app again but its giving me a new set of secret coded.

By Eugene norris

2 years ago

I'm having difficulty locating 1081 coins. I still have all of my keys and passwords. A while back you guys changed formats or something. I'm 68 years old, not really text Savvy. I need to know how to retrieve my coins. Any help would be highly appreciated!

By Kamil Kusz

2 years ago

Robbers ! I want get my 20xrp back !!! How to do it ?

By Rich

2 years ago

I sent some money from xumm to uphold, it has come out of my xumm but not received it, its been over 24hours

By Andrzej

2 years ago

Hi.  I have error on ma XUMM in proces to add Csc on my wallet. I alredy send 26xrp but when I try to 2 part of transfer I heave error as my acount is not activated still. Please see attahed and let me know where solution. Thx.

By Luigi gianfrancedco

2 years ago

I need help with my XRP/FLARE transfer for some reason It did not go through I hope you can help me thank you my number is 646-206-0158

By Richard Parker

2 years ago

Hi, I opened an XRP Wallet and transferred my XRP from CoinSpot. Can you please send me "XRP Wallet for Dummies" I want to know how I use it to make transactions and how I can access my cash to deposit it in my bank account. Cheers Richard

By Deborah Bryan

2 years ago

I sent 20.7 XRP to XUMM WALLET out of order from the instructions in swapping CasinoCoinL to XRPL. Can I get my first XRP returned to me? Thanks

By Frans

2 years ago

Can't find xrp address and its tag anywhere in the wallet,besides only the savings address.I need to use it now

By Kevin diaz

3 years ago

Hello once again, im not sure if you read my message but i have money that i cant take out nor send to different address..ive tried all my passwords and nothing....i have the letter by letter codes if thats what is needed to get my access back..help me fix this please

By Kevin diaz

3 years ago

Hello, i have all the codes to log in my wallet but i cant get remember the password to send my money it says it is incorrect every time i try...please help me with this problem

By Rettig light

3 years ago

I tried to send Xrp To my uphold account and sent to the wrong address but right designation tag it shows it was sent to a Xrp Ledger how do I get it back 😱😰😥

By John Bove

3 years ago

I lost all my XRP when transferring it to my Bitrue account

By ShoobyTaylor


Falsely claims my phone is jail broken

Personally, as a responsible adult, I would never use an app that claims the right to parental control or parental decisions over my phone, my choices, or my behavior. At some point in the past I did something that made some of these apps think my phone is jailbroken, but it isn’t. I have no idea why. But whether it is or it isn’t, I would never use an app that thinks it has the right to make these choices for me. Obviously this app is meant for children or other irresponsible people, not for adult users who are capable of making their own choices of what to do with hardware that they own.



By protechtor


Great team, great app… early pioneers using XRPL

I have followed WieseWind and the team for many years. They are outstanding innovators, and relentless in their passion for making a difference with their users experience. The app itself is great… zero issues. I have seen negative ratings for the app based on issues on the XRPL causing increase in fees (still well under 1 cent per transaction). This has nothing to do with the XUMM team/app… XRPL is a PUBLIC ledger! They don’t own or control it. Recently, there had been congestion on the ledger related to the trustlines functionality due to the massive adoption of the XRPL by new tokens doing airdrops. The XUMM team has been a key contributor in the XRPL dev community to help find ways to improve the functionality of the public ledger for all.



By Papa smear


Best wallet I’ve used next to ledger

I’m not the brightest crayon in the box when it comes to tech. If I can learn this app, I feel as though anyone can. It’s taught me a lot about placing orders on the dex, what an airdrop is, and the apps are nice too. Tipbot for Twitter is amazing as well. I recommend anyone who holds XRP to use this app. These developers work around the clock to make sure this runs as smoothly as possible and are quick to address any personal issues with their users. There is a 10XRP reserve to open the wallet, and only 2XRP reserve to open a trust line. You get your XRP back after closing each trust line, so it’s never lost. Hope this helps if you’re reading this! I <3 the XRPL!




Have a Problem with Xaman Wallet (formely Xumm)? Report Issue

Leave a comment:




Why should I report an Issue with Xaman Wallet (formely Xumm)?

  1. Pulling issues faced by users like you is a good way to draw attention of Xaman Wallet (formely Xumm) to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xaman Wallet (formely Xumm) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xaman Wallet (formely Xumm).


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Finance