Passport Booth Status

Last Updated on 2025-02-06 by TAPUNIVERSE LLC

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User reports:
No current problems

Summary of Passport Booth Problems 🔥

- Some users may not be able to use the app if printing services in their country do not accept self-taken passport photos

- The app may not be useful for users who do not have access to a photo printer, as the save feature is only available after payment and does not allow for 4x6 size adjustments.

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Common Passport Booth Problems & Solutions. Troubleshooting Guide

Table of Contents:

Passport Booth iPhone Issues and Solutions

Passport Booth iOS app crashes, not working, errors
Passport Booth iOS app network issues
Passport Booth on iOS has black/white screen

Passport Booth Android App Issues and Solutions

Passport Booth has errors/crashing/not working
Passport Booth server network connectivity issues
Passport Booth has black screen

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Passport Booth iPhone Issues and Solutions

How to fix Passport Booth app crashes or not working on Iphone (iOS):

Close and restart the Passport Booth app on iPhone
Update Passport Booth app to the Latest Version for iOS
Uninstall and reinstall Passport Booth iPhone app
Update your iPhone to the latest iOS version

Fix Passport Booth on iPhone unable to connect to server/internet connection issues::

To resolve Passport Booth network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Passport Booth Android App Issues and Solutions

Fix Passport Booth not working on Android, crashes, errors or is unresponsive:

Force Stop the Passport Booth App
1. On android, goto Settings » Passport Booth » click [Force Stop]

Update Passport Booth to the latest version on PlayStore

Clear Passport Booth App Cache and Data:
1. On android, goto Settings » Apps » Passport Booth » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Passport Booth.

Fix Passport Booth unable to contact server/ Passport Booth internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Passport Booth » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Passport Booth » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Passport Booth