Relias Live app not working? crashes or has problems?

Relias Live Status

Last Updated on 2022-01-29 by Straightaway Health

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Common Relias Live Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Relias Live app on iOS and Android devices. Solve all Relias Live app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Relias Live iPhone Issues and Solutions

Relias Live iOS app crashes, not working, errors
Relias Live iOS app network issues
Relias Live on iOS has black/white screen

Relias Live Android App Issues and Solutions

Relias Live has errors/crashing/not working
Relias Live server network connectivity issues
Relias Live has black screen

Relias Live iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Relias Live app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Relias Live app crashes or not working on Iphone (iOS):

Close and restart the Relias Live app on iPhone
Update Relias Live app to the Latest Version for iOS
Uninstall and reinstall Relias Live iPhone app
Update your iPhone to the latest iOS version

Fix Relias Live on iPhone unable to connect to server/internet connection issues::

To resolve Relias Live network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Relias Live black/white screen (blank screen) on iPhone:

Follow the Relias Live iOS app troubleshooting guide Here →

Relias Live Android App Issues and Solutions

Fix Relias Live not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Relias Live app issues:

Force Stop the Relias Live App
1. On android, goto "Settings" » click Relias Live app. » click "Force Stop".

Update Relias Live to the latest version on PlayStore

Clear Relias Live App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Relias Live app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Relias Live.

Fix Relias Live unable to contact server/ Relias Live internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Relias Live » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Relias Live » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Relias Live on android.

Solve Relias Live black/white screens issue on Android:

Follow the Relias Live android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Straightaway Health, developers of Relias Live.

About this app

Relias Live provides a mobile classroom and tools for an interactive learning experience. Learners can access multiple classes at once, keep in touch with instructors and classmates through messaging and chat boards, complete practice and activities, and provide feedback with check-ins.