Napper Status

Last Updated on 2026-04-10 by Napper AB

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Most reported problems

Crashes

76.9%

Connection

7.7%

Not working

7.7%

- Cannot add a medicine log if there is an active sleep log

- Unable to edit entries in the history tab for certain situations

- App does not provide much guidance on how to get baby to nap or what to do if baby sleeps less or more than predicted

Common Napper Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Napper network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Napper App
1. On android, goto Settings » Napper » click [Force Stop]

Clear Napper App Cache and Data:
1. On android, goto Settings » Apps » Napper » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Napper.

On android, goto Settings » Apps or Manage Apps tab.
Click Napper » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Napper » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Napper

Apr 15, 2026, 09:19 AM
a iOS user from Rheine, Germany reported problems with Napper : Crashes
Mar 31, 2026, 04:18 PM
a iOS user from Cologne, Germany reported problems with Napper : Crashes
Mar 23, 2026, 06:46 AM
a iOS user from Cologne, Germany reported problems with Napper : Connection
Mar 13, 2026, 09:09 PM
a iOS user from Copenhagen, Denmark reported problems with Napper : Crashes
Dec 06, 2025, 11:15 AM
a iOS user from Schongau, Germany reported problems with Napper : Login
Dec 01, 2025, 10:56 PM
a AndroidOS user from Malmo, Sweden reported problems with Napper : Crashes
Dec 01, 2025, 10:56 PM
a AndroidOS user from Malmo, Sweden reported problems with Napper : Crashes
Nov 01, 2025, 05:30 AM
a AndroidOS user from Kaarina, Finland reported problems with Napper : Crashes
Oct 31, 2025, 12:10 PM
a AndroidOS user from Helsinki, Finland reported problems with Napper : Crashes
Oct 11, 2025, 05:54 PM
a AndroidOS user from Cologne, Germany reported problems with Napper : Crashes
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