Contact Audius Music

Contact Audius Music Support


Company Name:

About: Audius is creating a fully decentralized community of artists, developers, and listeners
collaborating to share and defend music.

Headquarters: San Francisco, California, United States.



Audius Music Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit Audius Music Website

Privacy Policy: https://audius.co/legal/privacy-policy

Developer: Audius, Inc.


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6 Most reported problems 😔💔

4.7 out of 5
Serafin Debesa
2022-08-15

Hi please I would like to schedule a phone call with someone on your team about a huge project that I need to discuss launching thank you 941-993-8798

Serafin Debesa
2022-08-15

Hi please I would like to schedule a meeting with someone on your team to discuss the project that I have available thank you 941-993-8798

Carlos Prescott
2022-01-10

This is the 4th time I sent you a email and you have not responded,I can’t sign in to my page to upload music ,,,is all the pages down ???

Doesn’t distribute tokens to artists

2022-05-20

by Rap Certified

Defeating the entire purpose of having a crypto-blockchain & decentralized platform, Audius doesn’t distribute or pay artists for streams with their platform’s Token. 2-3 years & as one of it’s earliest supporters & adopters, this is inexcusable. The initial idea of Audius was promising, now that the biggest shareholders of the token have the largest stakes of the currency, they prefer to keep it instead of doing what we all thought the platform was created to do. “Top 5 playlist, Top 5 underground blah blah blah” is not a TRUE way to pay artists for the use of their music. Being the first blockchain platform for music streaming I believe the platform has failed in its mission. Their will be another platform that comes about surely & when it does, it will solve this issue & only then will Audius CONSIDER paying EVERY artist for their streams. Just stupidity at it’s finest, & greed. Node operators that don’t even distribute music make more than the artists by a landslide. Correct me if I’m wrong? Tell me that you guys shouldn’t pay artists for the use of their music with your platform token, & the fact that years after launch this isn’t happening isn’t as ridiculous as one could imagine? I’ll wait-actually I won’t. Best of luck, I don’t encourage any artist to out their work here, you will not be compensated. Audius, you have to forgive me but this is the truth & I can assure you I supported the platform in a patient way as long as I could.

Sign up is flawed

2022-05-27

by Billybethel

Tried to setup an account the app said my email was already used. I never used Audius before. Tried another e-mail address, said that was already in use. Tried a 3rd e-mail address and it said that was already in use too. I never signed up or used audius with any of these addresses before now. They offer no way to change password at log-in. Seem like there is a problem with the signing up to this service. I tried because I’m into their business model and investing into their crypto and apparently Diplo has tunes on there too. Was hoping he would post his burning man set. Doesn't matter because can’t sign up with this app…

Dont get excited & Dont waste your time

2022-06-03

by Lissy912

Please dont get excited when you see this app & think, like i did, that theres finally a good free music app. & granted i saw the part where it said “also new artists” but took that to mean in addition to their other material but i found out real quick that there is no other material & what very little bit that is on there is a load of crap that nobdys ever heard tell of in their life. & i’d be willing to bet that all those so called “awesome” reviews that are on there are all fake as theres barely 10 profiles on it total & i def know why.




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Why should I report an Issue with Audius Music?

  1. Pulling issues faced by users like you is a good way to draw attention of Audius Music to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Audius Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Audius Music.


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