Contact Bike & Run Tracker - Cadence

Contact Bike Run Tracker Support


Company Name:

About: Easily track your bike rides and runs with Cadence Run and Bike Tracker, a
powerful GPS running and bicycle tracker that provides detailed analysis of all
your activities. Wondering if it's possible to use your phone instead of a
dedicated Garmin or Wahoo device? Absolutely! Cadence is easy enough for someone
on their first run and feature-rich enough for professional cyclists.


 
  2025-02-10

Bike Run Tracker Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Seven Bold



Verified email ✔✔

E-Mail: support@getcadence.app

Website: 🌍 Visit Bike & Run Tracker Website

Privacy Policy: https://getcadence.app/privacy-policy

Developer: Seven Bold Limited




Privacy & Terms:

https://getcadence.app






3 Most reported problems 😔💔

4.8 out of 5

Maybe All Bike Apps This Way

2023-07-26

by GeorgeFaceCakesNess

sitting on fence between using app vs bike computer. (1) 3 day trial too short & only after subscription kicked in was I able to work app (2) speed fluctuated between 0.3 & 1.7 mph while sitting in a chair (3) while stopped during ride would constantly switch itself between pause & engage (4) turned itself off during ride (5) took multiple screens to connect Garmin radar. Most reviews favorable so can’t rule out operator error (i.e. me). Thanks
Jan 15 Update - revising star rating to 4 as super quick response from developer. It’ll be a couple of days before I ride again & can try app taking into account response.

Glitchy using Apple Watch

2022-12-26

by Steve's Salt Mine

The app itself does everything I could wish for and more but it tends to be glitchy when I use my Apple Watch 8 as the heart rate sensor. In order to get the watch app and the iPhone app to work properly together I must reboot the watch before starting up the watch app. Otherwise I think this would be a 5 star app if that one issue was fixed!

This app is brilliant and their customer support is superb.

2024-10-19

by Chris H Studio

Cadence is brilliant, perfectly capable of replacing just about any bike computer/head unit. All the data options you want, maps, navigation, easy Strava integration… it’s all there. And it looks good! I especially like the granular level at which you can format and color-code the pages—and have a lot of them. What makes Cadence stand out in particular though is the quality of their customer support. I both take and coach spin classes at a small gym and couldn’t, initially, get Cadence to connect to the Precor bikes there. The effort and commitment that Ryan put in to get it sorted and working for me was phenomenal. I’ve never had a better support experience for a service or product in my life. I use Cadence in some way almost every day now and it hasn’t failed me once.


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