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About: Today, there are over 100 million Americans who don't want, or can't get a
credit card. Yet there are very few alternatives for establishing your credit
other than with a risky Credit Card.



Extra Customer Service 👿🤬😡😠💢😤

Extra Contact Information

Listed below are our top recommendations on how to get in contact with Extra. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Extra. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Thingy Thing Inc








Read 13 Customer Service Reviews 😭😔💔

4.6 out of 5
Tammie Johnson
2023-06-26

Definitely a scam. They are takin money every month I have reached out to cancel. This is fraud I will let my bank know to make sure they have no access. Nothing vacant cancel the subscription unless you have your bank not accept payment. It did nothing for my credit after a whole year. Why would I keep paying. Total scam

Douglas Gheen
2023-03-31

I cant get the card activated and have done everything asked this card is a scam and I want canceled today Its a good idea but dont follow through with request Put funds on my checking account

Michael Blow
2023-01-04

Never used Extra services and was charged $108.00

Shauna Gaspero
2022-12-28

IMPOSSIBLE TO CANCEL!!

JOSEPH
2022-11-09

CANCELED AND CLOSED MY ACCOUNT FOR UNKNOWN REASON NOT RELATED TO MY ACCOUNT

Terell Lamar Colston
2022-10-04

i was speaking with kathleen 5 days ago who was supposed to return my email with a response because of a ticket she claimed to have submitted and when i try to send a message to the concierge they have me blocked. my account was deactivated due to charges being accumulated incorrectly and i was told i could reinstate at anytime anf then now im trying to and im having an issue can i please get a new account!

Fedell Mcintosh
2022-05-05

$16.00 charged refliect on my extra card. that should not have.i would like to speak with someone and clean that up . please and thank u.

Libby Anderson
2022-01-09

I am trying to cancel my extra card.

Rebecca
2021-12-15

Hi I would like to cancel my subscription and delete my account. Today is Dec 15th .

Richard
2021-12-12

This is a complete scam. The card constantly declines when there is a balance to cover the charge. Nine times out of ten, I just reverted back to my bank's debit card.

Scam artists at their best.

2022-04-27

by Micahs Mommy

Used my account for 3 months with no reporting to any credit bureau. When I contacted customer service they told me to “check again I was probably looking at Trans Union and they only report to Equifax.” I sent them screenshots of my new tire Equifax report with no reporting. They said they would look I to it and get back to me. Instead they deleted the conversation. I contacted them a week later and was told again that I must be stupid and looking at the wrong report. Sent screenshots again. They gave me the same “I’ll look into it and get back with you.” I refused and told them to cancel my account. It took 5 requests over and hour long chat for them finally to agree to close my account but they still will not address the fees they charged for a service never provided. Purposely scamming people out of money every month with the promise of better credit when all it does is cost you a fee to use your own bank account. Stay far away. Get a debit card from Credit Karma or anyone with a real company. I shouldn’t have looked closer at their parent name “Thing Thingy Inc.” obviously a scam.

Cool idea, poor support.

2022-05-04

by Solarsprout

“Member concierge” is fancy for let me “escalate” something I should be able to fix right here.
I was requested a bank statement, provided it. Waited as it was “being reviewed” which takes multiple business days. And then would just get another “we need additional documents…a bank statement.” This loop went on 4-5 times. Each time they’d request the same document, they would never tell me what was wrong with the last one I gave them. It’s pretty simple: bank statement with your name. I asked “member concierge” and was told, oh were having an issue I’ll contact you later. To then be sent an email which said
“I see where you are asked for the documents to be uploaded. This may be an error on our part. I will have to escalate the issue to our verification team to review it for you. It may take 1-2 business days.”

Verification team did not leave any indication as to why this document I’ve provided 5 times (diff bank statements, different manners of upload etc) was not adequate? Probably a waste of money unfortunately..

It’s works

2022-05-11

by ICandy 676767

From the moment I read their business model, I knew this card would work. And it didn't take long for me to realize that I was right. I've been using my Extra Card for only 3 weeks (app only, card is in mail), the first transaction report has already been filed and my credit has shot up 51 points! I understand the reasons to be skeptical, I considered them all before allowing Extra access to my bank account. But this is the real deal, guys. everything has been great so far. The app is easy to navigate, you'll like the interface, everything is in big lettering, easy to understand and operate. SO SIMPLE. It sends little reminders for things like balance alerts, spend power increases, and, if you're like me, accidentally leaving your card on FREEZE (another cool feature of the Extra Card is an on/off "freeze card" option found in the app), the support staff are very friendly and helpful, there is a messaging service in the app, it connects you to them pretty quickly and they work FAST to resolve any issue that may come up. If your goal is to build credit, give this a try. For me, I pretty much had nothing to lose, which means everything to gain! Thank you, Extra Card, you guys are great!


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