Tuya Developer app not working? crashes or has problems?

Tuya Developer Status

Last Updated on 2021-09-12 by Tuya Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

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Common Tuya Developer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tuya Developer app on iOS and Android devices. Solve all Tuya Developer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tuya Developer iPhone Issues and Solutions

Tuya Developer iOS app crashes, not working, errors
Tuya Developer iOS app network issues
Tuya Developer on iOS has black/white screen

Tuya Developer Android App Issues and Solutions

Tuya Developer has errors/crashing/not working
Tuya Developer server network connectivity issues
Tuya Developer has black screen

Tuya Developer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tuya Developer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tuya Developer app crashes or not working on Iphone (iOS):

Close and restart the Tuya Developer app on iPhone
Update Tuya Developer app to the Latest Version for iOS
Uninstall and reinstall Tuya Developer iPhone app
Update your iPhone to the latest iOS version

Fix Tuya Developer on iPhone unable to connect to server/internet connection issues::

To resolve Tuya Developer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tuya Developer black/white screen (blank screen) on iPhone:

Follow the Tuya Developer iOS app troubleshooting guide Here →

Tuya Developer Android App Issues and Solutions

Fix Tuya Developer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tuya Developer app issues:

Force Stop the Tuya Developer App
1. On android, goto "Settings" » click Tuya Developer app. » click "Force Stop".

Update Tuya Developer to the latest version on PlayStore

Clear Tuya Developer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tuya Developer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tuya Developer.

Fix Tuya Developer unable to contact server/ Tuya Developer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tuya Developer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tuya Developer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tuya Developer on android.

Solve Tuya Developer black/white screens issue on Android:

Follow the Tuya Developer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tuya Inc., developers of Tuya Developer.

Verified email ✔✔

E-Mail: support@tuya.com

Website: 🌍 Visit Tuya Smart Website

Privacy Policy: https://developerapp.tuyaus.com/protocol/1479c8096cc01001?lang=en

Developer: Tuya Inc.

About this app

Support mobile phone number, and email account registration. communication and cooperation] Developers, platforms and developers can communicate and cooperate with each other in single chat and group chat, which supports text, picture, expression, voice, video, file, @, etc. It helps developers in all aspects, including product realization, data monitoring, procurement operation, help collaboration, value-added services, etc. login registration] The user can use the password of the TuyaSmart account to log in. The Tuya Developer is a business communication, collaboration and intelligent mobile platform built by TuyaSmart for developers. If there is no account, the user can quickly register the TuyaSmart account. Group chat supports group announcement. personality setting] You can customize a favorite avatar and nickname, and add job responsibilities.