Doctor Please! app not working? crashes or has problems?

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  7 Reported Issues: 😵🆘🛟🚨📢

Fiona Fraser
2022-10-02

Where do I get the access code to register?

Peter Pienaar
2022-09-06

Cant login. You said you would said you would email me another password. Tried twice, nothing arrived.

Roy Chapman
2022-09-04

I have downloaded and installed the app. I have created my profile and have inserted my new password, but it asks me for an access code, which I don't have. I have checked my emails but nothing has arrived. Can you help please?

Dr.daniela Eschwe
2022-08-10

I installed the app and trying login I was asked for my e-mail address and a password. Having no password for the app I tried with my access code , but failed. I tried again with my password of my miles and more Credit Card, failed again and also i tried the "forgot your password " option, but no email arrived What to do? Thanks for an answer and solution.

Richard George Guise
2022-06-11

I received an email from AA Travel insurance with an activation code for Doctor Please! I downloaded the app, but the screen doesn't ask for an activation code, but rather my email address and password. As I've only just downloaded the app, I don't have a password. I entered my email address and tried the 'Forgot your password' option, but no email arrived. What do I do?

Lisa Boden
2022-05-17

I have a customer who doesn't seem to be receiving an access code to set up an account, is there something she is doing wrong

Shanna Griffud
2022-04-09

Hello, I am trying to register for the app and cannot seem to receive the access code. I have tried 3 times including checking spam and it’s not coming through to my email. Can you assist?

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About this app

Doctor Please! , Powered by AXA, provides eligible customers with on demand access to a team of highly qualified register doctors.  Eligible customers will receive direct, remote access to a doctor who is well-versed in worldwide medicine.  The doctor will help better understand symptoms and how to get the best care wherever the eligible customer is in the world.  Feel confident that you are getting the best medical care.