Contact Whatnot Support
Company Name: Whatnot Inc.
About: Whatnot is a marketplace to buy and sell authentic collectible items.
Headquarters: Marina Del Rey, California, United States.
Whatnot Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Whatnot - Live Video Shopping. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Whatnot - Live Video Shopping. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Whatnot Inc.
Verified email ✔✔
E-Mail: support@whatnot.com
Website: 🌍 Visit Whatnot Website
Privacy Policy: https://www.whatnot.com/privacy
Developer: Whatnot Inc.
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Read 14 Customer Service Reviews 😭😔💔
I also spent so much money on this app and followed people that I got to meet as soon as I went live and had some trouble navigating the people watching pretended to help and took over the show then had me banned
cannott verify phone number. said i tried to many times .need reset.
Email responses are all automated and no way to get in touch with anyone
I was banned off whatnot and I’m just a buyer I’ve spent well over 1,000 on that website in one month. I had almost 1000 followers and was following over 2000 my account was great. As a matter fact, I had issues with them a couple different times me not getting items that I bought. I still haven’t gotten some items that I bought and them not doing anything about it but then they want to ban me I don’t even know why because they have not sent one email or responded to my 10+ email regarding this mystery ban they pulled It’s ridiculous that’s a crooked company you don’t operate like that you don’t treat your customers like that. Very unprofessional and even if they put my account back up and reactivate it, I won’t be going back there cause I’m not dealing with people that are unprofessional like that.
I was banned 2 days before Christmas as a buyer n seller they said I did some chargebacks on my buyer account which is not true I have been emailing them since then n no reponse as I have 3k+ in sales which I can't cash out because they don't reply a big company like whatnot don't have phone support its bad when ppl like us still waiting for replies from a week ago........ Please respond whatnot
Company is a scam stealing people money and then you can’t contact them then need to be sued
The app won't load I have Uninstaller the app 3 times and downloaded it again I just would like to buy stuff like I always do
I got banned fromWhat notFor reasons that I am unclear ofWhen I had aBalance of $1,000 or moreAnd I'm unavailableTo claim my money orGet a real reason why I was banned in the first place
It keeps asking me to verify my number than it’s saying that the number is in use
Fraud. Please contact me
I was banned from whatnot this week. I don't know why. They won't provide the evidence as to why and they will not lift the ban. They say I broke the guidelines. They have all of my information and I can't access my order information. A very very spiteful and crooked company. They need to be sued
Liked at first but..
by The Tee Ruth
I’ve already wrote a review on this app but I’m writing another as I grow more and more frustrated and disgusted with this app. I’ve applied multiple times to be a seller on this app and never get a legitimate response as to why I’m not getting approved. They ask for proof of sales, which I provided and have completed over 1,000 orders on PopShop live. They clearly favorite who they want to sell on this app and it’s a joke. A former friend of mine got approved within a month of applying and he is banned from eBay, PayPal, Mercari, and other sites. He used to go live with me on Instagram and he wouldn’t make nearly as much sales to be approved so quickly. They also approved another seller who was on PopShop and didn’t last two weeks because she couldn’t make sales. More than likely approved her because she is a girl. She also doesn’t know anything about cards or players besides what her boyfriend tells her. I’ve watched countless buyers get scammed or pay well over resale to end up getting screwed in the process. The approval system on this app is a joke. Majority of the sellers are cons. And it’s getting pathetic that legit sellers who are doing this for the community are on hold for whatever pathetic reasoning they have.
Worst customer service possible!
by Yeeeeeeeerreeeerd
This could be a fun and enjoyable app if only it worked. It’s so buggy and trying to get a hold of someone from their support is awful. They tell you they fixed the problem and they don’t… Thats if they even respond to your email. Their support team is completely incompetent and utterly useless. When Whatnot sellers tell you how awful the app is and how much worse the support is it’s saying something. I’m on over my 20th email and not a single person knows what they are doing. They should add a customer support phone line so problems can be resolved on the spot. Overall, I’ve spent thousands of dollars on this app and I will say I’m very happy with the sellers I just wish they had an app where they were supported by the developers. Also, 11% of all sales goes to whatnot where they could use the funds to improve the app but instead they release pointless updates that have zero benefits to the users and buyers. Hope they figure their stuff out soon because I’ve started seeing sellers do private sales through the app to avoid the issues which ultimately costs whatnot their 11%.
Has potential but….
by Brezz33
I’ve been using this app for over a month now and love the idea. I’ve spent several thousands of dollars on over 100 transactions. Do you think I should be able to get someone to answer my email within a week? Well they don’t! Now I just ran into a payment issue and haven’t been able to upload any credit card on their app and I’m not sure why. Hopefully they get back to me before Christmas so I can start buying again. It’s April so I would say I have a 50/50 chance.
I’m just so frustrated that not one employee can take the time to look into my Now 2 issues.
There are also issues with the bidding so be careful bidding. It might say bid $4 and when you press it, you might have bid $100. Since everyone bids at the last second it goes up extremely fast so make sure you watch before you bid. Custom bidding is the safest.
Hopefully they will hire some employees and run this like a normal company. It will be sad if they ruin it.
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