Contact Whatnot Support

I’ve already wrote a review on this app but I’m writing another as I grow more and more frustrated and disgusted with this app. I’ve applied multiple times to be a seller on this app and never get a legitimate response as to why I’m not getting approved. They ask for proof of sales, which I provided and have completed over 1,000 orders on PopShop live. They clearly favorite who they want to sell on this app and it’s a joke. A former friend of mine got approved within a month of applying and he is banned from eBay, PayPal, Mercari, and other sites. He used to go live with me on Instagram and he wouldn’t make nearly as much sales to be approved so quickly. They also approved another seller who was on PopShop and didn’t last two weeks because she couldn’t make sales. More than likely approved her because she is a girl. She also doesn’t know anything about cards or players besides what her boyfriend tells her. I’ve watched countless buyers get scammed or pay well over resale to end up getting screwed in the process. The approval system on this app is a joke. Majority of the sellers are cons. And it’s getting pathetic that legit sellers who are doing this for the community are on hold for whatever pathetic reasoning they have.

This could be a fun and enjoyable app if only it worked. It’s so buggy and trying to get a hold of someone from their support is awful. They tell you they fixed the problem and they don’t… Thats if they even respond to your email. Their support team is completely incompetent and utterly useless. When Whatnot sellers tell you how awful the app is and how much worse the support is it’s saying something. I’m on over my 20th email and not a single person knows what they are doing. They should add a customer support phone line so problems can be resolved on the spot. Overall, I’ve spent thousands of dollars on this app and I will say I’m very happy with the sellers I just wish they had an app where they were supported by the developers. Also, 11% of all sales goes to whatnot where they could use the funds to improve the app but instead they release pointless updates that have zero benefits to the users and buyers. Hope they figure their stuff out soon because I’ve started seeing sellers do private sales through the app to avoid the issues which ultimately costs whatnot their 11%.

I’ve been using this app for over a month now and love the idea. I’ve spent several thousands of dollars on over 100 transactions. Do you think I should be able to get someone to answer my email within a week? Well they don’t! Now I just ran into a payment issue and haven’t been able to upload any credit card on their app and I’m not sure why. Hopefully they get back to me before Christmas so I can start buying again. It’s April so I would say I have a 50/50 chance. I’m just so frustrated that not one employee can take the time to look into my Now 2 issues. There are also issues with the bidding so be careful bidding. It might say bid $4 and when you press it, you might have bid $100. Since everyone bids at the last second it goes up extremely fast so make sure you watch before you bid. Custom bidding is the safest. Hopefully they will hire some employees and run this like a normal company. It will be sad if they ruin it.