Vixer app not working? crashes or has problems?

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I have a problem with Vixer

Are you having issues? Select the issue you are having below and provide feedback to Vixer.



⚠️ Most reported problems ⚠️
Something else
61.2%

Photo/Video
16.4%

Not working
13.4%

Audio
7.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Vixer Problems 🔥

- Limited design freedom

- Some features are not intuitive enough

- No option to extract just the sounds from another video

- Only one song to a video

📋 41 Reported Issues:

L
Laura 2024-11-20

It won't allow me to download anything in 1080 or 4K. I pay for this app, it should not be this bad

R
Renee 2024-03-06

I have a subscription but it won’t allow me to save the video Is there a size limit to what I can produce?

E
Emmanuel 2024-03-05

I can't export my video from the app.it keeps repeating exporting over and over again.

S
Sandia 2024-02-19

I worked long hours editing a video only for it to not be able to export! It would say: “Exporting failed, there was an unknown error” Please help!

A
Alex 2023-10-21

Can't export the video?!

A
Anthony Perry 2023-10-08

Vixer not letting me add music to projects

A
Annie 2023-09-29

My Vixer app, which I love btw ! I can’t add music anyone. I can choose it , hit the plus , re play the video and no sound track at all. Down load , still no sound track Please help me 🙏🏻

M
Melody 2023-08-23

When I go to upload my Vixer video to Instagram it changes the formatting and zooms in on the top left corner, making the video entirely unusable! When I select a video outside of Vixer on my phone there are no issues, only when it comes from Vixer. Please help!

M
Melody 2023-08-23

When I go to upload my Vixer video to Instagram it changes the formatting and zooms in on the top left corner, making the video entirely unusable! When I select a video outside of Vixer on my phone there are no issues, only when it comes from Vixer. Please help!

D
Donna Galloway 2023-08-13

Vixer erased ALL my saved videos, including the ones I was in the process of editing. Also, Vixer will not let me use any of my purchased iTunes. Please help!

J
Janine Mudd 2023-07-24

I keep getting an error message saying unknown error. It is not allowing me to add music even when I purchase the music

C
Chere Pearson 2023-07-11

My saved videos have lost their audio and music? Please advise, thank you, in advance.

K
Kaylie 2023-07-01

I can’t get the video to save to my phone , j haven’t had issues before till now

B
Beth 2023-06-25

Not able to upload video. Says unknown error?

P
Penny L.A. Shepard 2023-06-17

My music fade out is no longer working--cant see version but app is up to date-- it's not working on my older videos either and it did before

P
Penny L.A. Shepard 2023-06-17

My music fade out is no longer working--cant see version but app is up to date-- it's not working on my older videos either and it did before

J
Judy Wood 2023-06-14

Been working on a video for two weeks, now it will not save or upload. Lots of time and effort down the drain. Have the premium plan. Please advise.

T
Tony Waterloo 2023-04-29

This app takes a couple attempts to open and when it does it will not upload anything. I get an error message “Unknown error occurred”

C
Carolea 2023-04-14

I have spent hours doing a slide and sent to save it cut out and won’t save . So I checked it and my photos are not showing up in the slide area . Don’t know how to fix it and it’s so big to start from scratch. So disappointed

L
Laeticia Mawawa 2023-02-24

I edited a video on Vixer and when I try to download, the video fails to export even though I have enough space in my phone storage

H
Hechsel David 2023-01-13

Trying to download pictures and I keep getting unknown error. I am not very happy with a Vixer for the amount of money I’m paying and I have a short amount of time to get my project done.

V
Victoria L Geller 2022-12-02

I am having a couple of the same problems others are having. It started my telling my some of my photos were corrupt and now it won't let me upload any music. I have purchased sooo many songs to go with the video's i have made and I don't want to lose them.. Please help me ASAP I use this App for work.

T
Tanya 2022-10-28

Why are we paying $10.00 for this crap app not to work??? Purchased just for it to keep saying unknown error. Reporting it and getting my money back

S
Shari Darling 2022-10-24

All of a sudden when I try to load a video I cannot and a message comes up that says “unknown error.” I also updated my iPhone to latest iOS and I wondered if Vixer is not updated too.

P
Paid Vixor Customer 2022-10-20

What’s going on guys? No sound to tie into the photo and vid creations? Worked fine in the past.

M
Misty Romero 2022-09-10

I have been using the Vixer app to make videos of my students and it has really been a great way of sharing a special moments with their family. However, I have become so frustrated with doing all the work to make the videos and they won’t save or export to my video sharing platform. Please help or I will have to replace this app with a different one. Best, Misty

K
Krista Queen 2022-09-07

The app won’t let me upload music just states that there is an unknown error. Also won’t let me download. Help!

W
Whenever I Hit “text” To Edit It Closes The App. 2022-09-04

App keeps shutting down whenever I click “text” to edit.

E
Emily Cardin 2022-08-19

When saving it randomly says a photo is corrupt or damaged and won't save - maybe has to do with transitions?

T
Travis Barrett 2022-07-31

Audio doesn’t upload with video

H
Heather Reese 2022-07-20

The slide show makes 2-3 photos black then it will not save or send to another platform

A
AC 2022-07-20

App will not upload/export video. I have been trying for a week. At one point it started to export twice but once it got to 98% it just kicked it off of the app as if nothing ever happened. Very frustrating especially when you have a subscription.

S
Stacy Holman 2022-07-11

App is saying my files are currupt did and then randomly said I know error ... my files are fine it’s the app

A
Anthea 2022-06-22

App will not export / download video ….

N
Natalie Sheppard 2022-06-20

While it used to have no issues, it suddenly says “unknown error” when I add photos to any project. It also removed my audio from previous projects I have made for some reason. I was going to renew my subscription in august but not going to if I can’t get this resolved.

K
Katie 2022-06-19

The app will not let me save my videos

W
Wen 2022-06-08

I am trying to change speed on my clips; however, the original audio of the video clip was muted. Is it normal?

V
Viola 2022-06-01

Won’t let me save, download my video or even updgrade the app!

S
Stella 2022-05-20

app is now taking hours to upload a 5 second video to edit

R
Renee 2022-05-19

I am trying to make a video, but it will not upload hardly any of my photos to the video because it says they are damaged. I have made many videos before using this app and I’ve never had this problem. Help please!

C
Claressa 2022-05-09

The app won’t let me save my completed video.

Showing 1-41 of 41 reported issues:

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