Contact Vixer Support

My Vixer app isn’t opening. I removed and re added the app several times. Please help. My number is 510-708-7009

Please refund my year subscription. I cancelled it. I could not get the music I paid for to upload to the video.

I love this app. I made a wonderful video and tried to share it and it won’t download!! It gets to 44% and stops!! Please help... Show more !!

Yall have taken my money. and not given me premium. I need my refund

Hi team, Im emailing you regarding the free trial I had with you.I've cancelled it before the renewal date but why did I still g... Show more et charged for an annual payment? I dont use this service at all.Based on your reviews I am not the only one who has this issue. Im requesting for a refund for this please. Looking forward for your response. Many thanks, Grace Dejesus

Vixer is not letting me download videos to the app or letting me save to the camera roll. Receive the following message 'please... Show more wait while your media is being downloaded' and never completes, only gets to 77% and then shuts the app down. Any assistance is appreciated - thanks!

Hi, My child subscribed to this and I was unable to cancel my subscription before being charged as I was unaware. I don’t need t... Show more his service for a year, I can’t afford it and would be to be refunded please!

I purchased a subscription for vixer and loved it until i went to save a video and all of the spots where i sped up the video lo... Show more st audio. Why is this app malfunctioning like this? Why cant it just work? I paid $40 for a year and now the app doesnt do what it should do. Im also very mad that i cant contact anyone from vixer for help with this issue.

This app is far more complicated than it should be. It bounces my text all over the place. What should take 5 mins is taking hou... Show more rs. Awful app. Very disappointed. I would like a refund quite honestly.

I am strongly requesting a refund for this app. I downloaded it to try out the free trial, and made sure to cancel in the approp... Show more riate amount of time. Yet, I have a change for 42$ in my bank account THAT I DID NOT APPROVE. I would like to speak with someone about this immediately!

I have a one month trial, now that I paid the whole year. Service doesn’t work anymore. It’s been 2 weeks. If this is the case I... Show more want to cancel my subscription.

I took this app as a free trial period on Thursday pm (around 8pm GMT). It’s now Sunday afternoon (3.30pm GMT). I’ve gone to can... Show more cel the trial and it’s already gone onto an annual subscription! I am with my 3 days and should not have to pay. Please issue a refund ASAP.

I TOTALLY disagree with what you've said. Your not understanding my point. They took - you took an annual subscription from my b... Show more ank account before my 3 day free trial had ended, You took it on the 2nd day. I had 3 days to decide whether to keep using the app and it was only on the 3rd day or after you could take the money. I decided on the end of the 2nd day not to keep the app and to not continue using it, nor pay any monthly or annual subscription. They advertised the app stating that you could use it for 3 days FREE of charge to see if you liked it and then after 3 days you either automatically pay a monthly or annual subscription or leave. The APP is Vixer - video editor & maker APP This is outside of their legal agreement and unlawful .

Hello, I downloaded this app for video making, and they charged me after two days of using it. I never meant to be subscribed a... Show more nd the cost of the app it very pricey. During this hard time, I am struggling with expenses, I lost my job with COVID 19, I really can’t afford paying this subscription. It is the last time I will be using this app. If someone can issue a refund for me it would be greatly appreciated. It is not an easy time for anyone right now. This just adds to it. Thank you so much Hoping to hear back from you very promptly. Sarah

I cancel the app but i was charge the amount of one year premium.. can you help me please

I put together a video how can I share/send it to others

I deleted the app before the renewal date but I had no idea what time it was of the day if would renew. Which happened during th... Show more e middle of the day. And I am so sad I didn’t even use the app now I unsubscribed but the money has been taken out of my account. I really want to speak to someone about a refund please.

Hi, I was unable to cancel my subscription before being charged. I don’t need this service for a year and would be to be refunde... Show more d please!

When I increase (or decrease) the speed of the video I lose audio. Why?

My free period came to an end and it’s subscribed me to a year when I didn’t agree to that!!! I didn’t even get a choice to subs... Show more cribe to monthly instead which I would have chosen. I want to cancel it all.