Planner & Journal app not working? crashes or has problems?

Planner & Journal Status

Published by on 2023-12-11

= = = = = Mindfulness has never been easier! Get into the healthy habit of
recording your day, goals, priorities and special moments. Daily reminders will
keep you in the habit and on the path towards a more mindful and organized self.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 8 Comments

By Patricia herrera   1 year ago


Every time I click on my journal it closes the app immediately

By Zoe   1 year ago


Ive used this app daily since march and for the past 5 days it won’t stay open and keeps crashing. I started looking for other apps because this is so frustrating. I cleared 12 GB of storage, re downloaded it, updated my iPad, nothing has helped.

By Savannah   1 year ago


Thought I was the only one! It was working so well! Then the past few days I can't keep it open for longer than 1 minute! I hope they fix it

By Brittney   1 year ago


I loved this app about a month ago. I was able to use it constantly - testing new formats, adding and moving stickers, templates, etc. around without issue. Then suddenly it started freezing, force closing, and timing out to where I couldn't choose copy, paste, lock, etc. It is beyond frustrating! I paid for the full year and would love to keep using it, but if this is going to be an ongoing issue, I am done. I have sent emails and logs to Pixite three times in the past week with no response other than checking the RAM, updates, etc. I have a newer iPad - only 1.5 yrs old - this should not be causing a problem. This happened before the iOS update and is continuing to happen now.

By Lib   1 year ago


The app is constantly crashing.it wont stay open! I mean-comeon!

By Giliam   1 year ago


App keeps constantly crashing

By Brenda Yarrison   1 year ago


I use Zinnia to make journal pages, by selecting a paper for the background of the page, and then selecting another paper for a frame/mat to group with a photo. This has worked wonderfully for months. However, with my last few journal pages, when I group the frame/mat paper with the photo, that paper becomes transparent. When I ungroup the matting paper from the photo it goes back to the correct color. Not being able to group the mat paper with its photo has been a real challenge. Then this week, I noticed an additional bug. When I completed my page and tried to save it to the photo gallery on my iPad, ALL papers went transparent, including the overall background paper of the page and any other papers that I used as frames or mats for photos. So now I can’t group anything or save anything without this transparency issue. I have reached out twice this week to try to get help with this, and no one has helped me.

By Ashley   1 year ago


Download error error.0 keeps showing up when I try to download a new journal


Common dislikes about Planner & Journal app

- Glitches and bugs

- Price is pure greed

- Text feature of templates can be frustrating

- No tool for drawing straight lines

- No tool to allow people to draw an area of the paper sticker they want to use

- Portrait mode can be one half of a two-page spread and landscape would allow the user to see both pages.

- Opportunity cost of this app, which is the frustration and time spent trying to deal with the glitches.



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Common Planner & Journal Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pixite Inc., developers of Planner & Journal.


45.83% Contact Match

Developer: Doit Apps

E-Mail: [email protected]

Website: Visit Planner & Journal Website



About this app

Zinnia currently has more than 8 different tools for writing, painting, and editing (many from our award-winning app, Pigment), an unlimited color palette using our best-in-class color picker, and an artist-curated collection of fonts that works with our robust text editing system.  Subscribe to Zinnia Premium to unlock unlimited pages and journals, export capability, and complete access to Zinnia Studio content.  You may manage Zinnia Premium subscriptions and turn off auto-renewal by going to your Account Settings after purchase.  Zinnia Premium automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.  The free download of Zinnia is a demonstration of the software and contains restrictions on content and functionality.  Use Zinnia Premium for free during the free 7-day trial.  Zinnia is regularly updated with new features, content, and tutorials – incorporating user requests when possible.  A variety of fun-but-practical journaling templates provide colorful structure: habit trackers, to-do lists, weekly logs and more.  Zinnia is the most expressive way to document the things that matter most to you. Keep a diary. Create a collage.  Learn artistic techniques and find creative inspiration with our massive collection of tutorials! Visit youtube. com/pixite to get started.  Edit to your heart’s content, without the fear of a misstep. It’s your agenda. Copy. Paste. Undo. Redo. Erase. Group. And move.  Paid subscriptions cost $3. 99 USD per week for the weekly plan, $9. 99 USD per month for the monthly plan, and $39. 99 USD per year for the yearly plan.  After the free trial, you will be automatically renewed to your selected subscription which you can cancel at any time.  Your account will be charged for renewal within 24 hours prior to the end of the current period.  Personalize your spreads with our vast library of washi tape, brushes, stickers and other decorative elements.  Our collection includes inspiring designs from some of the most prolific and artistic journal makers around. 



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