Contact Planner & Journal - Zinnia

Contact Planner Journal Support

Published by on 2023-12-11

About: = = = = = Mindfulness has never been easier! Get into the healthy habit of
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How to Contact Planner Journal Customer Service/Support

Planner & Journal - Zinnia Contact Information

Listed below are our top recommendations on how to get in contact with Planner & Journal - Zinnia. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Planner & Journal - Zinnia. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: Doit Apps

E-Mail: [email protected]

Website: Visit Planner Journal Website



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Reported Issues: 9 Comments

4.6 out of 5

By Esther

10 months ago

Hello, is it possible to add a dropshadow on pictures and backgrounds? Thank you! Esther

By Teri

1 year ago

I love the notifications you send BUT I click on one thing to check it out and I can not get back to the original notification. I would spend hours reading, checking them all out and trying the tips if I could. Is it possible to get these notifications in email form? Any ideas on how to keep the notifications? I have looked all over the net and no suggestion on how to do this on my iPad works so I thought I would ask you. Any help would be GREATLY appreciated. Thank you, Teri

By B. Sherringham

2 years ago

I requested a refund for the yearly subscription. My notebooks were deleted. I reported it, but your tech help was useless. Please refund my money.

By Suzn Reazin

2 years ago

I have not been able to use the features in Zinnia. I have had it and tried using it for a month. The internet features will not work on the app with my iPad Pro 12.5. I have plenty of space/memory etc. I have tried all the trouble shoots, etc. Please help or refund my money. Thank you.

By Angela

2 years ago

Need to know what happens to my journals when I no longer pay for yearly subscription? Will I lose all my journals, pictures, and recipes? Is there a way to save my journals to my computer or cloud? Thank you for any suggestions you’re able to share. ✌️

By Sabina

2 years ago

Hello, i would like to get a return of my money that’s been with drawer from my account. I haven’t used paid zinnia

By timusernameistaken


Pricing themselves out of the market

I really want to love this app, but the price is just pure pure greed. Before anyone says the nonsense “go to a store and buy all the materials required to bullet journal it’s cheaper” , yeah, that’s the point, it’s digital so that I DONT have to pay for all that. Plus it’s not cheaper actually. Canva a good SaaS and is still cheaper, or free. There isn’t much you an do with this free. I’m not saying “developers shouldn’t get paid/profit off their work” either, but $120 a year is stupid and greedy. I’m not going to pay a phone app the same as my Netflix subscription 😂 maybe try an AD SUPPORTED FREE VERSION? Then charge to remove the ads Just look at how many user GoodNotes has vs this, and you will seee just how many people you are losing because of the greed. While you can’t see exact downloads, reviews is a good way to get an idea how many more users. 141,000 reviews vs 12,000. They are #1 in App Store. Even reviews prob only accounts for 25% of actual downloads. Lower the price much much lower and you will get way more subscribers. Or keep losing out to other journal apps. Journaling getting more popular every day. Other apps will take over the market.



By abdul fattah yono


Potential, but not there yet

When I saw this app off an Instagram ad, I was so excited to try it out, as I’ve bullet-journaled for years and have been hoping to find a paperless option that would give me the same capabilities as my paperless journal. I wanted to love this app and I love the idea of having online stickers and washi tape, but within five minutes of using the app I could tell how glitchy it was (using the drawing tool, my lines would shift around after setting down the pencil) and immediately deleted it. I have a couple suggestions for this app that would make it more similar to a physical planner: offer an option to disable the text feature of templates (really frustrating trying to handwrite on it), offer a tool for drawing straight lines as opposed to using one of the planner templates, offer a tool to allow people to draw an area of the paper sticker they want to use (rather than just putting a rectangle on the page), maybe portrait mode can be one half of a two-page spread and landscape would allow the user to see both pages? Yes, $40 may be cheaper than the amount someone spends on a paper journal and tools, but there’s also an opportunity cost of this app, which is the frustration and time spent trying to deal with the glitches. I would love to try this app again if the bugs are worked out, and I really hope they are, because this app is a wonderful idea.



By Write4u2mydear


$40 a Year?

I have been saying there needs to be a bullet journal app for some time now and was so excited to learn about Zinnia. However, with how many glitches there are and after reading other reviews, I cannot justify paying $40 a year. I got a glitch not even 1 minute into the app (the app froze after trying to place a single sticker on a new journal) After reading through other reviews, it sounds like the cost of the app is a common complaint that the developers have yet to listen to. In one of their responses, they said that the app is free and the subscription is in no way necessary to enjoy the app, but I disagree. You can sample the features of the app for free, but the free version is limited to 3 notebooks with 3 pages each. A bullet journal with 9 pages has nowhere near enough room for adding habit trackers, to do lists, journals, weekly logs, etc. I would be willing to pay a subscription for this app if it were reasonable. But for $40 a year, I can easily make several notebooks on my own. If the price were to come down or more features were added, I would love to support an app like this. At this point, the price tag is preventing many potential users from keeping the app as many cannot afford that, especially when college students make up a majority of BuJo users. Sadly, it’s just not where it needs to be IMO.




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