Delaware app not working? crashes or has problems?

Delaware Status

Last Updated on 2024-12-03 by IDEMIA Group

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Summary of Delaware Problems 😠👌🔥

- Confusing instructions for taking a photo for ID verification

- None mentioned

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Common Delaware Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Delaware app on iOS and Android devices. Solve all Delaware app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Delaware iPhone Issues and Solutions

Delaware iOS app crashes, not working, errors
Delaware iOS app network issues
Delaware on iOS has black/white screen

Delaware Android App Issues and Solutions

Delaware has errors/crashing/not working
Delaware server network connectivity issues
Delaware has black screen

Delaware iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Delaware app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Delaware app crashes or not working on Iphone (iOS):

Close and restart the Delaware app on iPhone
Update Delaware app to the Latest Version for iOS
Uninstall and reinstall Delaware iPhone app
Update your iPhone to the latest iOS version

Fix Delaware on iPhone unable to connect to server/internet connection issues::

To resolve Delaware network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Delaware black/white screen (blank screen) on iPhone:

Follow the Delaware iOS app troubleshooting guide Here →

Delaware Android App Issues and Solutions

Fix Delaware not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Delaware app issues:

Force Stop the Delaware App
1. On android, goto "Settings" » click Delaware app. » click "Force Stop".

Update Delaware to the latest version on PlayStore

Clear Delaware App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Delaware app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Delaware.

Fix Delaware unable to contact server/ Delaware internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Delaware » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Delaware » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Delaware on android.

Solve Delaware black/white screens issue on Android:

Follow the Delaware android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDEMIA Group, developers of Delaware.

About this app

Including layers of security and privacy controls, this app Mobile ID is a contactless, convenient way to verify your identity from your phone. this app Mobile ID allows you to control what information you share during a transaction. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. 3. 4. For example, when buying age-restricted items, Delaware can confirm you are of legal age without having to share your birth date or address. Please note: this app Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit dmv. de. gov/MobileID. Delaware requires an iPhone 6s (iOS 13. 1) or newer device.