Contact Jeni s Support
Company Name: Jeni's Splendid Ice Creams, LLC
About: Welcome to Jeni's Splendid Rewards!
Turn today’s scoops into free scoops
(and other cool stuff) in the future. Order right from the Jeni's app to skip
the line or have ice cream delivered to your door, plus earn points towards free
ice cream.
Jeni s Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jeni's Splendid Ice Creams, LLC
Verified email ✔✔
E-Mail: contact@jenis.com
Website: 🌍 Visit Jeni's Website
Privacy Policy: https://jenis.com/privacy-policy/
Developer: Jeni's Splendid Ice Creams
3 Most reported problems 😔💔
Love the ice cream, hate the app
by AmandaDanny
Jeni’s is my favorite ice cream in the world but this app is a nightmare. I have issues every time I try to use it; most recently I tried to place an order and the app said it was unable to process it but my card got immediately charged. Then it logged me out and told me the login information which I had just used to place an order with my account was incorrect. Save yourself the headache and order through the website or in person.
Won’t let you order flavors that are in your cart
by Mentiro
First try: let’s me add standard to cart but on check out says I can’t order one of the flavors I chose.
Second try: picked a different flavor. It lets me choose the flavor but then won’t let me check out.
I gave up. This app is very frustrating.
Horrible app
by Al696969
Who developed this app? It’s horrible! First it lets you order and then tells you what you want to pay is not available!
Have a Problem with Jeni's? Report Issue
Why should I report an Issue with Jeni's?
- Pulling issues faced by users like you is a good way to draw attention of Jeni's to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Jeni's customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jeni's.
