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Company Name:

About: Real People Home Finance offers credit to small enterprises and individuals who otherwise have
limited access to financial services.

Headquarters: Gauteng, NA - South Africa, South Africa.



CBNA Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Community Bank NA



Verified email ✔✔

E-Mail: bannoimplementation@jackhenry.com

Website: 🌍 Visit CBNA Website

Privacy Policy: https://www.banno.com/a/eula/da4d8150-deff-11e9-8995-acde48001122

Developer: Community Bank N.A


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3 Most reported problems 😔💔

4.8 out of 5

Terrible banking experience

2022-04-27

by Irish9.3

If I could leave no stars I absolutely would. I set up an external bank account to pay my car loan that I have through them and their process is to leave two small amounts in my account and enter them into the app to verify my account, they left 5 of them over 5 days, all of which didn’t work until the final day. Now a day before my bill is due and my account is finally verified, I can’t enroll in bill pay because it says my account isn’t valid, when it literally just said it was on my phone. You can’t pay on your phone, and you can’t pay on your desktop, so where are you supposed to pay? I spent 45 minutes waiting to talk to someone and this is the appalling procedure they directed me towards. If your bank cannot make technology easy, like literally any other company has done in the past 20 years, then don’t use it. Horrible bank and I do not recommend to anyone they have no idea what they are doing.

Reported to Experian

2022-05-04

by AsianPrincess813

I was reported to Experian for bad credit. I closed my account due to 2 deaths in the family. I was only with them for a couple of months. I never had any transactions with them except deposits.I didn’t even know I had a credit card. I called the bank & was told to call Experian to dispute the credit report. Really? I didn’t even know I had a credit card. This is a very horrible banking experience. If there’s a zero rating that’s what their score would be.

Ridiculous

2022-05-11

by Jd51cool

I set up transfer money from my checking account into my savings account for years time not once has the transfer taking please..only by doing it myself have I been able to transfer money from my checking account to my savings account I feel that you should look into this Problem because I’m really getting tired of calling customer service To set it up I don’t wanna medic transfer and it never works


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Why should I report an Issue with CBNA Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of CBNA Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CBNA Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CBNA Mobile Banking.


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