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If I could leave no stars I absolutely would. I set up an external bank account to pay my car loan that I have through them and their process is to leave two small amounts in my account and enter them into the app to verify my account, they left 5 of them over 5 days, all of which didn’t work until the final day. Now a day before my bill is due and my account is finally verified, I can’t enroll in bill pay because it says my account isn’t valid, when it literally just said it was on my phone. You can’t pay on your phone, and you can’t pay on your desktop, so where are you supposed to pay? I spent 45 minutes waiting to talk to someone and this is the appalling procedure they directed me towards. If your bank cannot make technology easy, like literally any other company has done in the past 20 years, then don’t use it. Horrible bank and I do not recommend to anyone they have no idea what they are doing.

I was reported to Experian for bad credit. I closed my account due to 2 deaths in the family. I was only with them for a couple of months. I never had any transactions with them except deposits.I didn’t even know I had a credit card. I called the bank & was told to call Experian to dispute the credit report. Really? I didn’t even know I had a credit card. This is a very horrible banking experience. If there’s a zero rating that’s what their score would be.

I set up transfer money from my checking account into my savings account for years time not once has the transfer taking please..only by doing it myself have I been able to transfer money from my checking account to my savings account I feel that you should look into this Problem because I’m really getting tired of calling customer service To set it up I don’t wanna medic transfer and it never works