JoyRide: Book Moto Taxi & Car Reviews

JoyRide Reviews

Published by on 2026-03-23

🏷️ About: JoyRide is a leading mobility superapp offering affordable, convenient, and reliable transportation services in the Philippines. Since 2019, JoyRide has been empowering Filipinos with access to quality, value-for-money services, supported by a user-friendly app, an extensive network of driver-partners, and a diverse range of on-demand mobility solutions.


       


Is JoyRide Safe to Use?

We Investigate the app owner's website (Joyride.com.ph), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


πŸ«₯ Neutral
50.0%

😎 Positive experience
33.4%

🀬 Negative experience
16.6%

~ from Justuseapp.com NLP analysis of 2,370 combined software reviews.

Is JoyRide Safe?
JoyRide: Book Moto Taxi & Car is very safe to use.
66.8/100

  Safety Analysis »»

Is JoyRide Legit?
JoyRide: Book Moto Taxi & Car looks authentic and legitimate.
166.7/100



Read 20 Customer Service Reviews πŸ˜ πŸ’’

4.8 out of 5
App Store Guidelines violation

JoyRide is in clear violation of JoyRide Store Review Guidelines, specifically provision 4.5.4, which states:

β€œPush Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly opted in to receive them via consent language displayed in your app’s UI, and you provide a method in your app for a user to opt out from receiving such messages.”

gps is not accurate

The GPS accuracy is not accurate, the riders have reached the target location, and they are still in the original place

Review

I have been using joy ride for sometime and I’ve noticed the drivers never have change. So I tried loading to my wallet. However today again I had insufficient balance in this app wallet so I had to use cash. Again go change. It’s not a big change it’s just 13 peso change. One rider showed me 1000 and 500 saying he had no change at all. I would like to pay the amount set in JoyRide please.

A very good alternative

Did not know about this app until when we got stranded at Terminal 3 when no Grab driver was willing to pick us up. My niece suggested this app and we got the ride within minutes! The driver was excellent except that the car was old. He got the job done though with no problem. A very good alternative, indeed! Will use it again.

Love Joyride

this app drivers are always very friendly and punctual. Highly recommend.

Very fast service

Very fast service

Joyride Rider

I recommend the rider I got, kuya Joel. Sobrang ingat nya po hinatid nya ko from QC to gil puyat DLTB. Sobrang smooth and sage nya po magdrive and iniingatan nya ung passenger. Kudos kuya sana lahat ng riders gaya mo!! Thank you dna kta nabigyan ng tip kasi dna ko nkapaglabas ng wallet kaya dto nlng ako bumawi hehe

5 stars

Smooth ride brand new car! πŸ‘

Great job

He went above and beyond to make us happy! Great service!

Smooth and safe driver

Ralph is safe driver, will get you to your desntination! Thank you

Joy ride talaga

Friendly , fast driver and also helpful would ride again

Commendation

Thank you for always taking me safe to all of my destinations.

God bless you all.

Courteous and helpful

I rode with my 82 year old mom. He was very helpful and kind to mom. He assisted her when she got into his car and even secured a wheelchair for her when we got to the hospital. He was a pleasant conversationalist. I wish all your drivers are like him. He is definitely an asset to your company. He’s a perfect model of good service. Thank you for having him.

Feedback

Easy to booked and always having available driver

International Traveler

I wish your app with include international travelers as subscribers to your app. It appears only Philippine cell phone numbers is available for use.

Amazing service

My driver Jay was very friendly and a great person. He talked to me about the city as we drove and made the ride very enjoyable. He was extremely professional.

Ariel Bernat

Ariel was very courteous. His car was very clean and also smelled clean and fresh. My husband and I were very comfortable and enjoyed the ride to our destination. God bless Ariel in all his drive and car services.

Best app if you want to pay cash

Good service fast drivers wish they could send photos of were to pick me up like other apps allow

From an American

My experience with this app has been so fun. There are many services to get around but this app is both the cheapest and fun. I personally have had a good experience and the driver always comes quick.

First time user

My driver was very good and very safe in chaotic manila traffic I was very impressed



Is JoyRide Safe? πŸ™

JoyRide: Book Moto Taxi & Car is very safe to use. JustUseApp Safety Score for JoyRide is 66.8/100.
This assessment is based on our NLP analysis of 2,370 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

90.2% of users say app is safe πŸ‘
90.2%

6.8% of users have some concerns ⚠️
6.8%

3% of users say app is risky 🚨
3%


Is JoyRide Legit? πŸ’―

JoyRide: Book Moto Taxi & Car looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for JoyRide is 166.7/100 .
This conclusion is based on analysis of 2,370 user reviews.

πŸ” Privacy & Data Safety

JoyRide collected the following data from you:

  • Data Linked to You:
    • Contact Info

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How was your experience with JoyRide: Book Moto Taxi & Car? Post a Review




Features

Since 2019, JoyRide has been empowering Filipinos with access to quality, value-for-money services, supported by a user-friendly app, an extensive network of driver-partners, and a diverse range of on-demand mobility solutions.

Today, JoyRide is available 24/7 in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Pampanga, Bicol, Cebu, Cagayan de Oro, and more! Check out our app for new regions available.

JoyRide is a leading mobility superapp offering affordable, convenient, and reliable transportation services in the Philippines.

Having served millions of bookings, JoyRide remains committed to serving the commuting public and has expanded throughout Luzon, Visayas, and Mindanao.

Experience affordable luxury with our next-generation taxi service.

  Contact Support
Developer:
We Move Things Philippines, Inc.

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