Contact JoyRide Support
Company Name: We Move Things Philippines, Inc.
About: JoyRide is a leading mobility superapp offering affordable, convenient, and
reliable transportation services in the Philippines.
Since 2019, JoyRide has
been empowering Filipinos with access to quality, value-for-money services,
supported by a user-friendly app, an extensive network of driver-partners, and a
diverse range of on-demand mobility solutions.
JoyRide Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of We Move Things Philippines, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit JoyRide Website
Privacy Policy: https://joyride-dev-bb1bd.firebaseapp.com/legal/customer/privacy.html
Developer: JoyRide Superapp
Can I trust JoyRide app?
Protect your data and wallet. We investigate the developer's website (Joyride.com.ph), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
i cant receive otp to log in. my otp is also very late whenever i received one so it was already expired the moment i type it in
App Store Guidelines violation
by ChasingGamey
This app is in clear violation of the App Store Review Guidelines, specifically provision 4.5.4, which states:
“Push Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly opted in to receive them via consent language displayed in your app’s UI, and you provide a method in your app for a user to opt out from receiving such messages.”
gps is not accurate
by Barry Note
The GPS accuracy is not accurate, the riders have reached the target location, and they are still in the original place
Review
by Fodifookalhu
I have been using joy ride for sometime and I’ve noticed the drivers never have change. So I tried loading to my wallet. However today again I had insufficient balance in joyride wallet so I had to use cash. Again go change. It’s not a big change it’s just 13 peso change. One rider showed me 1000 and 500 saying he had no change at all. I would like to pay the amount set in the app please.
Have a Problem with JoyRide: Book Moto Taxi & Car? Report Issue
Why should I report an Issue with JoyRide: Book Moto Taxi & Car?
- Pulling issues faced by users like you is a good way to draw attention of JoyRide: Book Moto Taxi & Car to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JoyRide: Book Moto Taxi & Car customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JoyRide: Book Moto Taxi & Car.
