Tembo Status

Last Updated on 2020-05-05 by Adrien Dulong

I have a problem with Tembo

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⚠️ Most reported problems ⚠️

Connection

25.0%

Not working

25.0%

Something else

25.0%

24 hour clock ⏰

Rowena Payne 2025-04-14

Can’t get app to stay loaded when I’m logged in - any answers

Showing 1-1 of 1 reported issues:

Common Tembo Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Tembo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Tembo App
1. On android, goto Settings » Tembo » click [Force Stop]

Clear Tembo App Cache and Data:
1. On android, goto Settings » Apps » Tembo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Tembo.

On android, goto Settings » Apps or Manage Apps tab.
Click Tembo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Tembo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tembo

E-Mail: tembo.bcn@barcelona.msf.org

Website: 🌍 Visit MSF Tembo Learning Website

Privacy Policy: http://tembo.msf.org

Developer: Médicos Sin Fronteras

Apr 14, 2025, 07:42 PM
a user from Glasgow, United Kingdom reported problems with Tembo : Not working
Apr 14, 2025, 04:39 PM
a user from London, United Kingdom reported problems with Tembo : Connection
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