EV Charging Status

Last Updated on 2021-12-03 by The New Motion BV

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Most reported problems

Not working

100.0%

Common EV Charging Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve EV Charging network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the EV Charging App
1. On android, goto Settings » EV Charging » click [Force Stop]

Clear EV Charging App Cache and Data:
1. On android, goto Settings » Apps » EV Charging » Storage » click [Clear Data] option. This clears both data and cache.
2. restart EV Charging.

On android, goto Settings » Apps or Manage Apps tab.
Click EV Charging » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto EV Charging » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch EV Charging

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Developer: Shell EV Charging Solutions BV

Oct 29, 2025, 05:44 PM
a AndroidOS user from Wingles, France reported problems with EV Charging : Not working
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