Nutrisense Reviews

this app malicious subscription model We get 2 subscription one for 3 moths and the other one for 1 moth and after we choose and pay more for the 1 moth we have another $350 charge, contact customer service: I would like to note with the 4-month shelf life, you can activate your sensors whenever you want. This gives you flexibility, and the ability to customize your tracking time to match your schedule. Each sensor lasts about 14 days, and the 14 days of monitoring does not start counting down until you apply and activate the new sensor. Moving forward, I'd like to confirm that your subscription has since been successfully canceled from auto-renewal within Nutrisense . I also see that you have an active auto-renwal on your 3-moth subscription. Would you like for me to cancel this? (12:10:17) Giovanni Rueda: Yes please cancel (12:11:24) Giovanni Rueda: Can I cancel my 3 moth subscription and make it 2 moths because of this issue? (12:16:04) Giovanni Rueda: Please I feel the subscription model is malicious because I choose the 1 moth plan (12:18:17) Tom Greene: We try to be as transparent as possible with our auto-renewal policy and I would like to provide steps we go through to make this aware. When first onboarding (before the accounts activation) we send out questionnaires to help with eligibility. Number 20 in the questionnaire explains the auto-renewal process.

***Update since they replied to my review of basically nothing. This isn’t a way to lose weight if you are joining to lose weight Do Not Buy this. If you want to see how your blood glucose moves do one month and SHOP around you can get the same WAY cheaper. Don’t be fooled like I was it’s not worth the money****Unless you eat horribly and are overweight this will be a waste of money. My endocrinologist, and my internal doctor both say I shouldn’t have done it. I was foolish and bought the 6 mns not understanding it’s $250 each month. lol. My bad but to cancel would end up costing me basically the same. My nutritionist said to try a weight loss pill LOL to lose weight with. I joined this to lose weight. I’m pretty much always in the green and better when I don’t do what the nutritionist said to do. LOL. Really THINK before you buy it’s not for losing weight and many others feel this way and said so on their FB page.

This is the worst company, from the start I never received my CGM, it to 2 months for the customer service rep TOM to tell me that the post office delivered it to the wrong address, so instead of sending a new one (by the way they charge you for one even if they delivered to the wrong address) he strung me along stating that the post office would re-deliver, well I believed that lie, if something was delivered to the wrong address the postoffice doesn’t go back and ask for the package. I told the customer service Tom that I wanted to cancel and that I should get a refind as I spent $250 dollars for air, then I sent an email 15 days before my next billing cycle to cancel never heard back and they auto charged me another 250$ which I am trying to get my bank to stop payment on. Not one time did TOM ever tell me I could cancel through their APP, when there is a class action lawsuit for fraud, I will certainly sign up, this is the worst scam ever and a complete waste of money. If you want a cgm ask your doctor for a prescription and pay cash, you will save money and you will not get scammed like me. So frustrating and so unethical.

I was initially filled with anticipation when I began using this app, hoping for a transformative health journey. Unfortunately, my experience has been far from satisfactory. Regrettably, I never received the patches, and the sensors I did receive seem to have a shorter lifespan than expected. Upon reaching out via email to address these concerns, it became apparent that the responses I received were generic and pre-written, lacking the personal touch I had hoped for. Come on the price is not cheap.

My attempts to cancel my subscription and seek a refund for the missing sensors have been met with prolonged delays, extending over three weeks without resolution. The interaction with the nutritionist has been equally disappointing, with my inquiries met mostly with automated, templated responses. Contrary to the program’s promises of personalized guidance, my experience has been limited to receiving only four generic emails in a month, devoid of the insightful advice that was promised.

In summary, my journey with this app has been nothing short of a letdown, both in terms of the experience and the financial investment.

I am your typical fairly fit 50yr old. I exercise 3-4 x per week but still wanted to loose about 10 lbs. I decided to try a CGM program after my sister in law tried a program. In her program there was a set series of “experiments” that she was asked to do in order to collect the data of how her body reacts to different foods, exercise, sleep, ect.
Now I have been on the this app program for 16 days, my dietitian has reached out a total of 4 times, 3 of which we just giving me my data, that is on Nutrisense . No suggestions of any changes of any specific experiments, with the suggestion that I try and eat dinner earlier. The 4th time he has reached out was because I asked him for an experiment to try. He came back with a list of 9-10 different experiments that “I could try”. It was a bit much.
I have been looking for a phone number to call to have the company switch dietitians for me but I am unable to find a contact number, it has to be done through email.
Bottom line.. the technology is great but the support is very lacking.

I first got my sensor , I was super exited . After a week my glucose did not fluctuate much , even after a sweet treat . So I ask and they told me to calibrate . Well I had to go do a blood glucose test or buy them chin for finger test . Nobody told me about that , but I decided not do do , so there was no point at that moment of the whole product. The instruction was hard , they reply how to attached the monitor but nothing about taking off . Again I had to call/ email …. Again where is the nutritionist? I had o download a whole another app , join a community that only send me articles to ready . I could write to her questions but no plan , no what combination food I should eat , nothing really relevant . I finally give up …. And they charged me $150 dollars to cancel because I didn’t finish the 6 month commitment. After 1 month there were no more nutritionist to help you so all the blood test before hand would consume that month again … what was the point ? I spend $ 650 and I got nothing out of this.

The latest app update is a complete disaster. It used to be so easy to use and navigation was so intuitive! Now the design looks so outdated, you can’t see the meals you logged previously for the day (just the total macros + calories for the day), can’t access or edit your previous meal entries (so if you made a mistake, your whole calculations for the day are messed up), and there is no button to flip between different days to compare with what you ate yesterday/last week/last month. The only way to see what you ate last week/month is to go to the events tab and filter by “Meals”, but that function doesn’t work properly and just shows you an empty page. Nutrisense became completely useless and it’s such a headache to use it now. What is going on with their CX/UX testing team and software engineers? I’m going to cancel after my annual subscription ends.

I’m liking the CGM and its connection to Nutrisense . But Nutrisense is NOT user friendly or intuitive. Improvements on making Nutrisense easier to use, specifically recording food . It’s taken me 2 weeks to figure it all out.
The data gathered is huge but hard to parse out what’s most important. The nutritionist helped me figure that out. I think those whose insurance won’t cover the nutritionist should get a significant discount on that as well. $100 for 30 minutes is a lot. And you really need to have that support to stay with this. Making these changes for those with pre diabetes is super difficult. You need a human coach to stay with it as you can get really discouraged at times. I love the access to the nutritionist as it’s hard to find one in my area that takes new patients. But the price should be much lower. Those on Medicare can’t get reimbursed .
All in all, this app is very helpful and keeping me in it for the long haul. I’ve lost weight and dramatically changed how I am eating. Just need to stay the course now.

This is my first CGM and I started out with a package I can cancel after 30 days… but I love it, so I plan on keeping it with a longer commitment and lower monthly fee. The Dietetian is knowledgeable and not pushy at all, the glitches are minimal, and a ton of data flows… so I can learn to eat my meals at the right time and right order… no naked carbs or carb rich breakfasts any more. More sensible than anything I’ve seen so far, and the immediate feedback is an awesome teacher. Great community and on demand learning modules. Two thumbs up!
UPDATE at 6 months:
I put it on hold for now. The most recent app version is void of several key visualization of data, and they weren’t hearing us users about it neither before or after. Basically made Nutrisense more stupid, in a $200/month environment. I left some of the stars on, because it lead me to the right eating habits originally - but took two stars away for this “update”.

I have been using Nutrisense for a couple of months and I have learned a lot about my glucose response to different foods. However, I am concerned that some people may draw wrong conclusions about what healthy eating looks like. The dietitians seem to encourage people to keep their post-meal spikes as low as possible (and always under 140), which is feasible for most healthy individuals, but at the expense of food variety and quality. It is very natural to experience higher variations when eating carbs, including healthy carbs such as fruits and intact whole grains. In contrast, if you only eat meat and fat, you will have very little variation, at least temporary. This does not mean that you should stop eating carbs. I have seen people on the Facebook group bragging about their low variations on a keto diet and advising others to stop eating grains and fruits. That seems like a very bad advice to me. Being so obsessed with the food spikes at expense of healthy and rich diet seems like a terrible idea to me. I stopped listening to the dietitian’s advice and instead tried a variety of foods to see how my body responds. The monitor has helped me with cutting out foods that are definitely bad such as processed sugary snacks, and has open my eyes to the benefits of post-meal walks and fasting. I stopped worrying obsessively whether my blood sugar stays under 140 and instead focused on eating whole foods rich in macro nutrients.

I use the “Bring Your Own Sensor” program and pay $20 a month for it to link to my sensor. I love paying for Nutrisense because it’s a wealth of knowledge, it has deep data insights beyond glucose levels, and the access to a nutritionist is helpful.

I love logging my meals and tracking my macros. I’m giving it a 4 star because I think the meal logging portion needs some work. It’s imperfect, and wish it had a “make your own recipe” option like MyFitnessPal. The food options are limited, but you can still can a barcode if you need to. It’s the one part that is less than ideal, but overall, this has been worth the money and I wish they’d promote the bring your own sensor option more especially to people like me who get their sensors prescribed.

First off, the NS customer support is unparalleled. They are responsive and reliable, and they genuinely care to help with any questions. The actual CGM experience has been eye-opening. I’m using one for my own curiosity, as I do not have T2 or other condition that would require keeping an eye on my glucose levels. It’s not cheap, but I’m glad I saved up for a 3-mo membership. Nutrisense itself I get to keep, which is great bc of the history of my food & journal logs. My first 2 weeks I focused on understanding the whole process; then I took a break. 2nd two weeks (so 1 month of 3) I used to see how I’d respond to specific foods and behaviors. 3rd two weeks I used while traveling internationally to see how my body handles the stress from a glucose perspective, as well as how I respond to things I normally do eat/do. It ran out during my trip so I felt a bit aimless toward the end, lol Now I’m back and after a week of being home I’m using my remaining 2 weeks of my 2nd month to see how I go adjusting to being back in my routine. I have 1 more month in my membership and as you can see, NS is super cool about stopping/starting whenever. Basically, if you activate a sensors anytime then you have 2 weeks. I also had a couple of wonky issues and NS was super cool about replacing the sensors with no issues. All in all I wish everyone could have 3mo with a CGM to learn about yourself. It’s FASCINATING data!!

This is a great app to really see how things affect your blood sugar! I was pushed into diabetes by medication prescribed for another diagnosis. this app has helped me understand what helps & what can be a poor decision for me. Nutrisense is full service - blood glucose monitoring, easy to use food diary, track activity (integrates welll with other apps to help with this) & journal all in one! Makes it very easy to see what is affecting my blood sugar! They offer nutritionist services which are well worth the cost to help you with your goals & help keep you motivated. I have tried other programs & apps but have not seen any that allow you to get as full of picture in one place! I find it very frustrating to jump from app to app! Kudos to this app!!!!

I never considered tracking my glucose until I came across Nutrisense and thought it was kinda expensive but I’ve been really impressed by the things I learned. Biggest surprise for me was how well my glucose correlates with sleep quality (I use apple health to track sleep). By watching my glucose I noticed that I would wake up in the middle of the night frequently when eating very low carb and sure enough this app showed me that my sleep interruptions often overlapped with times that my blood sugar dipped into a very low range. Just an example of a major benefit to me personally from tracking glucose - I was able to adjust my diet and my sleep became more consistent which is a huge value add for me. Highly recommend Nutrisense - even if for just a few months to gain new insight into what’s going on inside your body.

Using the this app App is great for following blood sugars, but a bit clunky for documenting meals and for micronutrient totals. Adding a meal requires two steps and you also have to clear your last entry to put in another one for the same meal, an unnecessary step. A window also opens up and covers the “add to meal” button that must be “hidden” to actually add to the meal. Not a major problem but it could be better…

All in all, this app is a 5 star App and service for documenting and evaluating blood glucose levels. I have used Nutrisense for two years and it continues to improve over time.

The this app service, and especially the dietician advice (thank you Kendra) to help interpret and control blood glucose levels, is fantastic and definitely worth having. I have convinced many of my colleagues to join and begin continuous glucose monitoring (CGM). I have learned a lot about how my body reacts to different foods and it has changed the way I eat. The feedback from the CGM and the advice and encouragement from the dietician makes the this app service superior to CGM alone. The associated educational materials available through this app are an outstanding resource and adjunct to Nutrisense .

Highly recommended! Worth every penny!

I don't have diabetes but had wanted to try a continuous glucose monitor (CGM)to get a clear picture of my metabolic health. this app is one of the more affordable options out there and I can truly say that a one month subscription has changed how I will eat for the rest of my life. Even my children (6 & 8) have loved observing my one month experiment and became very interested in how different foods effect my glucose response. Having the CGM has even resulted in my family taking walks after meals to help lower glucose response. I hope CGMs become more and more affordable for non-diabetics to make long term lifestyle changes. The video nutrition visits with registered dietitians are an added bonus with your membership and can still be utilized and covered by insurance after your membership expires. Thank you everyone at this app!

I put on my first CGM 10 days ago! Wow! Right out of the gate my first meal, lunch with my girlfriends, I thought I was having a conservative mini burger, six fries and two glasses of ice tea, minimally sweetened. Wow! My first scan after that meal was so surprising, I showed a number that was in the pre-diabetes range. Since that wake up call, I’ve been making healthier, Low carb choices with a just a few hiccup… all reflected by the immediate feedback of my CGM. I’m slowly whittling away at the 20 pounds I’ve gained over the last few years. I can honestly say I am so much happier and feels so much better. I never thought these words would come out of my mouth but I am genuinely enjoying healthy food now more than ever because it’s nutritious and satisfying.
I’m very thankful to this app. I truly believe their CGM is going to change the trajectory of my health.

I learned so much from wearing the glucose monitor and from listening to the videos provided by this app. In addition, this app staff were most helpful in answering a multitude of questions throughout this course. I am most grateful for this app, and I have recommended this app to several friends.

I thiught I was eating heathy meals and was shocked to see the results of an A1C test had me diagnosed as pre-diabetic. I joined this app to learn specifically what was happening with glucose. I discovered that some great meat and vegetable restaurant meals were actually loaded with sugars. In adjusting my foods to keep my glucose in recommended zones, accidentally lost 17 pounds over three months-always eating when I was hungry. I was not over weight. However, I am now at my 24 year old weight, even though I am 77 years old. I have more energy than I had before using this app, and I am sleeping better. Thank you this app.

I stared this app in October 2024. I was ready for change. I went to the doctor. They wanted me to be on more medicine and I didn’t want to take any more medicine. They also offered to put me on Ozempic or mounjouro but again I don’t wanna be on any pharmaceutical medicine. It’s not teaching me how to be healthy. I found this app and I found a nutritionist through Nutrisense who has helped guide me on what foods to eat what foods are affecting my sugars. In the last four months, I’ve still been able to eat certain things, but I’ve changed when I eat them. I’m working out and doing CrossFit. I am down 15 pounds since October and I just got my blood results back. Everything is better my glucose is down. My A1c is down. I cannot express to anybody how much this is help me and how much talking to someone can change the way you look at food how you handle it and making better choices. Nutrisense has been the most consistent app. I have used to track my food so I can understand why my glucose spikes. it’s amazing to see what my body does with certain foods. I highly recommend!!!!!

Hands down the best nutrition consultant I’ve ever met with. Elena provides helpful advice and educational information in a way that I can understand. I’m new to this app and using Nutrisense and she helped me navigate through the data and offered easy options that I can start doing right away to help improve my nutrition - and that would help with sleep and energy. We reviewed my food choices and she offered tweaks with adding a protein shake at night to help offset a dawn effect in the 4am hour and it worked! She helped with carb ideas to eat before golfing so I can maintain my energy level. And even sent me a link for a pillow that might help with my shoulder pain at night. Looking forward to our next session!