Solar.IO app not working? crashes or has problems?

Solar.IO Status

Last Updated on 2022-06-08 by Energy Lab

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Common Solar.IO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Solar.IO app on iOS and Android devices. Solve all Solar.IO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Solar.IO iPhone Issues and Solutions

Solar.IO iOS app crashes, not working, errors
Solar.IO iOS app network issues
Solar.IO on iOS has black/white screen

Solar.IO Android App Issues and Solutions

Solar.IO has errors/crashing/not working
Solar.IO server network connectivity issues
Solar.IO has black screen

Solar.IO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Solar.IO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Solar.IO app crashes or not working on Iphone (iOS):

Close and restart the Solar.IO app on iPhone
Update Solar.IO app to the Latest Version for iOS
Uninstall and reinstall Solar.IO iPhone app
Update your iPhone to the latest iOS version

Fix Solar.IO on iPhone unable to connect to server/internet connection issues::

To resolve Solar.IO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Solar.IO black/white screen (blank screen) on iPhone:

Follow the Solar.IO iOS app troubleshooting guide Here →

Solar.IO Android App Issues and Solutions

Fix Solar.IO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Solar.IO app issues:

Force Stop the Solar.IO App
1. On android, goto "Settings" » click Solar.IO app. » click "Force Stop".

Update Solar.IO to the latest version on PlayStore

Clear Solar.IO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Solar.IO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Solar.IO.

Fix Solar.IO unable to contact server/ Solar.IO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Solar.IO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Solar.IO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Solar.IO on android.

Solve Solar.IO black/white screens issue on Android:

Follow the Solar.IO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Energy Lab, developers of Solar.IO.

About this app

Visualisation sur fond de carte, en temps réel des grandeurs (flux solaires et données météorologiques) mesurées par les stations du LE2P – Energy Lab déployées dans les États du sud-ouest de l’Océan Indien. this app permet aux utilisateurs de consulter les données en temps réel mais également d’observer et d’analyser l'historique des mesures. Il est alors possible de réaliser par exemple une cartographie du gisement solaire et ainsi avoir connaissance des lieux optimums d’implantation de fermes solaires selon les besoins de chacun. L’application mobile this app s’inscrit dans le cadre du projet IOS-net (Indian Ocean Solar Network) : Étude du gisement solaire et optimisation des systèmes énergétiques solaires intelligents dans les pays du sud-ouest de l'Océan Indien, subventionnée par l’Union européenne, la Région Réunion et la COI (Commission de l'Océan Indien).