Are you having issues? Select the issue you are having below and provide feedback to Hume Health.
- Initial data was incorrect and took over a week to correct
- Data from old Pro app could not be transferred
- Only supports one user
- Must pay for standard or premium program to get all features
- Cannot stay connected to Bluetooth
Can't login, I keep getting a message that something went wrong when i try logging in even after changing my password
All data disappeared. Only weighs. Help!
the app only syncs the weight and none of the other metrics at all
Complete guide to troubleshoot Hume Health app on iOS and Android devices. Solve all Hume Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FitTrack Inc, developers of Hume Health.
Subscribe to MyHealth+ for workouts, nutrition & lifestyle guidance based on your metrics and goals. • Track your progress in real time with your FitTrack device & MyHealth+. • Hit your goals, from weight loss to body composition & more! MyHealth is the health app that shows you the results from your scale, what they mean, then tells you how to take action to change them—and it’s currently helping over 1 million people worldwide reach their health goals! Absolutely! But to get the most out of MyHealth & see your 17+ body metrics, we recommend ordering the Dara Smart Scale! To use the FitTrack MyHealth+ app with no limitations, you need a subscription, charged on a monthly or yearly basis. Every time you step onto your scale, MyHealth will give you insights into your health as a whole. From BMI to body fat, hydration, and more, find out where you stand & how to change your habits to live your healthiest life. • Register up to 8 profiles and bring your family along! Connect your health measurements to personalized plans and finally achieve your goals. MyHealth+ subscriptions will automatically renew unless canceled at least 24 hours before the end of the current subscription period. If you’re here, it’s probably because you’ve just bought our Smart Scale. You need to know more than just your weight to reach your goals. Welcome to the FitTrack health ecosystem. You’ll still tap into workout & nutrition content tailored for your body. Payment will be charged through your Apple account at confirmation of purchase. Once purchased, refunds will not be provided for any unused portion of the term. There is no increase in price when renewing. Your subscription may be managed and auto-renewal may be turned off by going to your Apple Account Settings after purchase.