Lilypad Scale app not working? crashes or has problems?

Lilypad Scale Status

Last Updated on 2016-05-03 by Lilypad Scales

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App has problems

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Common Lilypad Scale Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lilypad Scale app on iOS and Android devices. Solve all Lilypad Scale app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lilypad Scale iPhone Issues and Solutions

Lilypad Scale iOS app crashes, not working, errors
Lilypad Scale iOS app network issues
Lilypad Scale on iOS has black/white screen

Lilypad Scale Android App Issues and Solutions

Lilypad Scale has errors/crashing/not working
Lilypad Scale server network connectivity issues
Lilypad Scale has black screen

Lilypad Scale iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lilypad Scale app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lilypad Scale app crashes or not working on Iphone (iOS):

Close and restart the Lilypad Scale app on iPhone
Update Lilypad Scale app to the Latest Version for iOS
Uninstall and reinstall Lilypad Scale iPhone app
Update your iPhone to the latest iOS version

Fix Lilypad Scale on iPhone unable to connect to server/internet connection issues::

To resolve Lilypad Scale network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lilypad Scale black/white screen (blank screen) on iPhone:

Follow the Lilypad Scale iOS app troubleshooting guide Here →

Lilypad Scale Android App Issues and Solutions

Fix Lilypad Scale not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lilypad Scale app issues:

Force Stop the Lilypad Scale App
1. On android, goto "Settings" » click Lilypad Scale app. » click "Force Stop".

Update Lilypad Scale to the latest version on PlayStore

Clear Lilypad Scale App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lilypad Scale app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lilypad Scale.

Fix Lilypad Scale unable to contact server/ Lilypad Scale internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lilypad Scale » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lilypad Scale » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lilypad Scale on android.

Solve Lilypad Scale black/white screens issue on Android:

Follow the Lilypad Scale android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lilypad Scales, developers of Lilypad Scale.

About this app

Simply open up LilypadScale , let it connect to your scale, roll on, and press the weigh button! With the Lilypad Scales app you can use the Lilypad Scale with your own smartphone. Your weight will be displayed, and will flash once it has settled.