Pinnacle Living Status

Last Updated on 2022-06-28 by Pinnacle Property Management

I have a problem with Pinnacle Living

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User reports:
No current problems

- The app icon is a solid black square, making it hard to locate on the screen.

- Notifications have not been coming through since switching from the original app platform.

- The app does not work on some devices, such as iPhone XS Max.

- The signup process for new residents is broken.

- The app asks for a phone number but does not send a verification code.

- The email option does not result in responses from the other side.

- A pop-up page opens and blocks access to messages and other features.

Common Pinnacle Living Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Pinnacle Living network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Pinnacle Living App
1. On android, goto Settings » Pinnacle Living » click [Force Stop]

Clear Pinnacle Living App Cache and Data:
1. On android, goto Settings » Apps » Pinnacle Living » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pinnacle Living.

On android, goto Settings » Apps or Manage Apps tab.
Click Pinnacle Living » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pinnacle Living » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pinnacle Living