🏷️ About: Managing your EZ TAG account just got easier. For EZ TAG account holders, download the app and log into your account using the same username and password established on your HCTRA.
- Clean and well designed interface
- PDFs of transactions downloaded quickly
- User intuitive
- All data at fingertips
by Travis_McGee
We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Unfortunately, you can only buy them at state stores or order them online. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (I’m spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas).
I ordered our transponders on July 3, 2020. It is now July 21, and still no transponders. We’re only here for another ten days. So, I’ve pretty much given up. What a useless bureaucracy.
Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldn’t afford the risk of a citation being sent to my rental car company.
by Cumminslyfe
Thought all was going well and working like it should be until I realize I’m getting screwed over so freaking hard and nothing will be done or made right. Don’t do it pay with cash!
by User76448
Everytime I try to login It block me and I have to reset password
by BigJorge832
App is really slow. The account balance it shows is pretty much always inaccurate.
by Trucksenpai
Let’s me log in and then tells me my session is expired and suspends my account. I’m not sure if it’s because i enabled Face ID.
by Salgado96
Every time I open EZTAG it states that the service is offline.
by Lovelycheddar
EZTAG was taking money off of my card and I haven’t used it in a week! I’m done , I’ll be getting the real sticker instead.
by Adamisadamisadam
Can’t stay logged in long enough to add money to my account. Their response: “use the website”.
How about fix EZTAG so it works?!
by Pageh
can never get access. It always says “sorry there was an issue” or to call customer service.
by Tiered Of Photo Apps
I have a tag but when signing up for EZTAG, it makes you order a new one for $20. There’s no way to opt out of the process.
by The King Of Troy
My account always claims I’ve failed multiple attempts trying to login in even with PW saved and Face ID enabled. EZTAG is so annoying so I’ll be locked out for a hour and it still won’t let me access it
by RemyPorter
Wasn't able to add my car due to an unspecified error. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts.
by Not Best Features
There is a constant issue that I have been having and am sure others have too, where I get signed out because of a expired session? It’s extremely frustrating especially when my password is never typed in wrong and I have full signal or Wi-fi connected at its max. I have to end up locking my Debit card so you guys don’t charge me $20 when I only need to fill up $4 or whatever amount. It is ridiculous that an app so simple has this issue for people who simply need to pay a toll to drive.
by Fab-u-luz
No matter how many times it asks me to enable touch-id and I do it still doesn’t work. It’s turned on in settings yet it still doesn’t work. Aside from this I love EZTAG !
by Mbenson36
I never had issues with EZTAG until getting iphone13. Now it won’t accept log in. No problem logging in on their website from my desktop but I keep getting error messages from EZTAG . UPDATE-It has started working again as of 9/30/21.
by AAH527
Finally an official EZ TAG app from HCTRA! Very neat app! Ordered my new ez tag through EZTAG and it was very straightforward 👍🏽
by Ibazmar
EZTAG was so easy to use. Log in was the same, everything came up. I really liked the PDF conversion to download and print if needed. Great job people.
by M0stwntd1
Really impressed with HCTRA and EZTAG. Very user intuitive and I have all the data I need at my fingertips. Much credit to the development team, well done!
by Presgrp
EZTAG is leaps and bounds better than the website. Whoever designed EZTAG needs to do the website next.
by Mr.Moon.
I'm happy to see a iOS app that lets me manage my account. Great job to everyone involved, the interface is clean, well designed, and PDFs of my transactions downloaded extremely fast!!
by GonaldDlover
App looks great!
No. EZ TAG does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 229 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for EZ TAG Is 16.4/100.
No. EZ TAG does not seem legit based on our analysis. This conclusion was arrived at by running over 229 EZ TAG User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EZ TAG Is 64.6/100..
EZ TAG works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Please drive safely and remember that the HCTRA Incident Management Division responds to incidents and safeguards stranded motorists who need assistance while using Harris County-operated toll roads.
If you don’t have an EZ TAG you can open an account with the mobile app using a credit card or bank account and order a toll tag to place on your windshield.
For EZ TAG account holders, download the app and log into your account using the same username and password established on your HCTRA.org log in.
Your EZ TAG works on all toll roads throughout Texas, Oklahoma and Kansas.
Have questions? Call 281-875-EASY to speak with customer service.
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