Contact EZ TAG Support
Company Name: Harris County Toll Road Authority
About: Managing your EZ TAG account just got easier.
For EZ TAG account holders,
download the app and log into your account using the same username and password
established on your HCTRA.
EZ TAG Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with EZ TAG. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EZ TAG. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority
Read 4 Customer Service Reviews 😭😔💔
hello I Want to cancel all the EZ Tags that i hve in all my cars I dont want to contineue with the service If i have to pay somthing place contact me. I try to cancel by Phone but i cant make it place i need to cancell all the service thank you
Still waiting ... and waiting ... for our transponders
by Travis_McGee
We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Unfortunately, you can only buy them at state stores or order them online. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (I’m spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas).
I ordered our transponders on July 3, 2020. It is now July 21, and still no transponders. We’re only here for another ten days. So, I’ve pretty much given up. What a useless bureaucracy.
Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldn’t afford the risk of a citation being sent to my rental car company.
Horrible Functionality
by RemyPorter
Wasn't able to add my car due to an unspecified error. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts.
Suspends my account for no reason.
by The King Of Troy
My account always claims I’ve failed multiple attempts trying to login in even with PW saved and Face ID enabled. This app is so annoying so I’ll be locked out for a hour and it still won’t let me access it
Have a Problem with EZ TAG? Report Issue
Why should I report an Issue with EZ TAG?
- Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG.
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