🏷️ About: Trevo envisions a world where the community is closer, mobility is better, and travelling is easier. We aim to help our renters reach where the trains don’t, and to fill the gaps in their journey by exploring with any car, while hosts earn extra income to finance their cars when improving mobility in Malaysia at the same time.
We Investigate the app owner's website (Trevo.my), verify their legitimacy, and uncover hidden scams and complaints.
I rented a car from August 4th to August 22nd. When I picked up the car it looks alright but right after I loaded my luggage the driver rear tyre went flat. I drive to nearby gas station to put air and it seems like holding it but I have to drive slowly to my destination which is only 30 minutes away. I felt unsafe to continue driving the car so I contacted the host and this app indicating I want yo cancel the rental. Host did not bother me but this app told me to return the car and they will refund me after taking the penalty which is 1to 2 days rental. Iagreed and host send someone yo pick up the car the same day. Since then this app start changing tone and told me after their investigation there is nothing wrong with the tyre. Since I already paid the full amount, I told them I will take back the car since refund is not possible. Now this app told me they need the ops team to do investigation which can take up to 14 days and I will not have the car back. This is definitely illegal as I paid for the rental and I will not have the car. I have reported the issue to my credit card company but I don’t think they can do anything about it. I can only buy the lesson and warn other potential users.
Trevo makes it impossible to sign up… There doesn’t seem to be any support for it, I would love to be able to rent a car in Borneo… However, the sign-up process gets me as far as entering my information and phone number, and then it asks for an SMS WHICH IT NEVER SENDS TO ME… IF ANYONE REACHES OUT TO HELP ME SIGN UP FOR Trevo, I WILL BE HAPPY TO REWRITE THIS REVIEW
Booked a mini, love it! Reasonable prices as well.
Sewa mobil gak pake ribet, bisa diantar ke rumah juga. Mantap, sukses selalu!
Trevo - Car Sharing Done Right does not appear safe based on available data.
JustUseApp Safety Score for Trevo is 0/100.
This assessment is based on our NLP analysis of 13 user reviews.
Combined with the app store average rating of 3.8/5.
Trevo - Car Sharing Done Right does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Trevo is 77.1/100 .
This conclusion is based on analysis of 13 user reviews.
We aim to provide a vehicle for every occasion, from a pick up truck to house camping equipments, to a chauffeured Rolls-Royce for a special wedding day, to an MPV that takes your family or friends on a road trip, the selection of cars we have will eventually help you to drive your dreams.
We aim to help our renters reach where the trains don’t, and to fill the gaps in their journey by exploring with any car, while hosts earn extra income to finance their cars when improving mobility in Malaysia at the same time.
Trevo envisions a world where the community is closer, mobility is better, and travelling is easier.
Face an issue when you're exploring? We have a customer service team that is always ready to help and to support you.
