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by DaveyBoy111

BEWARE!! I had previously set this new app up to work along with Sunny Portal. Both were working fine some time ago - although, I must admit the old Sunny Portal app displayed more data than this new one and I always preferred and used the old one up until now. I signed into Sunny Portal today, first time in a while, to view my solar station’s stats and it said I had to use this one. So, I opened up this app and there was no data anymore. I was instructed to either create an account or transfer data. I tried to transfer, but it would not work. It did not except my credentials. Also data transfer does not appear to work for the PV system that I have; 2 Sunnyboy inverters with each having a Webconnect module (No batteries or Web box). When I entered the name of my system to be imported, it said it was not possible,So it would appear that all my historical data is gone! All I can say is it worked a while ago and now it does not. What am I supposed to do? Just a short update, as I did go into Sunny Portal on my Mac and I was able to see the current data as well as all historical data. So it appears that it is an iOS app issue. This new app needs to be able to import ALL existing Sunny Portal accounts!

by Drd1025

This new app is worthless and buggy. Please bring back the old one. The missing logbook is what really knocks this app below 1 star. The new pastel graphics are hard to read. The graph scales using light gray font over lighter grey background is very difficult to read. I have to use a magnifying glass to read it. The expected yield portion is totally useless, and is not information I care about, a waste of processor cycles, memory space and battery usage on my phone. Also a waste of development budget to design and build it. I gave this app 1 star because it will not allow zero stars.
After several months it is still worthless. Now it is showing a privacy statement that I can’t get past because it doesn’t have an agree or cancel button, just a button I will not tap because it is in some foreign language so I don’t know what it says. It is the most worthless app I have ever downloaded. Strongly considering changing my inverter to a different brand when I add additional panels that will require another string that is not supported by my current SMA inverter.

by D S 10000

The original app would let me drill down into the system logs, as well as giving me a more detailed look at the system functions. This updated app gives me a warning that there’s something wrong with my system and to check the “Sunny Portal” for further information. If I click on the Sunny Portal app, it states it’s no longer supported and routes me back to the “new better app”. This is a royal run around that the developers should have tested before releasing it on SMA customers.

I ended up using a browser to access the Sunny Portal site to figure out what’s going on with my system. The contractor that installed my system refuses to monitor it, installed a component that hasn’t worked from day one, and I can’t find another SMA contractor that is willing to look at the system.